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Hampton Inn And Suites Buffalo Downtown eee
Hampton Inn And Suites Buffalo Downtown, 220 Delaware Avenue, Buffalo, NY | Area: Downtown Buffalo
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4.4
HOTEL RATING: 
EXCELLENT
4.4 out of 5 (513 Ratings)
0.5 miles from Buffalo centre
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Hotel Description
Guests appreciate the free Wi-Fi and full breakfast along with on-site dining options all within the heart of the Business District at the Hampton Inn & Suites Buffalo Downtown. The six-story Hampton Inn & Suites houses 140 rooms that include premium signature bedding coffeemakers free Wi-Fi and flat-panel TVs with premium channels. Non-smoking rooms can be requested. Daily breakfast is on-the-house and features eggs French toast meats pastries bagels yogurt and fresh fruit. There's also a Vietnamese restaurant and a chocolate bar serving delectable treats both open for lunch and dinner. Relax in the indoor pool and hot tub after a workout in the fitness room. The business center offers copy fax and printing services and you can pick up snack and drinks from the convenience store on-site. The hotel also has a coin laundry and parking is available for an extra fee. The hotel is right in the heart of the city less than a mile-and-a-half from KeyBank Center and a four-block stroll from Shea's Performing Arts Center. Niagara Square is less than a half-mile walk south of the hotel and Peace Bridge Plaza is two-and-a-half miles away. Buffalo Niagara International Airport is nine-and-a-half miles northeast.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Golf Course
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Indoor Swimming Pool
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Family room
` Dry cleaning
` Gift shop
` Hot tub
` Heating
` Fax/photocopying
` Luggage storage
` Wheelchair accessible
` WiFi everywhere
` Accessible parking
` Heated pool
` WiFi available in all areas
` Kid-friendly buffet
` Visual aids: Tactile signs
` Hot tub/jacuzzi
` Breakfast options

Hampton Inn And Suites Buffalo Downtown Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.4 out of 5)

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5

Exceptional - 5 out of 5

Tammy M, London Ontario, visiting Tralf Music Hall Wed, 2 July 2014

Perfect hotel.

Liked: Everything.
Disliked: Nothing.

5

Exceptional - 5 out of 5

Jean S, Syracuse, NY Sun, 11 March 2012

The room was awesome. Should you find additional charges when you check out.....you need to pay attention to your bill. The staff was great, hotel was beyond clean and customer service impeccable. I would definitely stay here again.

Liked: Close to First Niagara Stadium, Anchor Bar and other venues.
Disliked: Nothing

5

Exceptional - 5 out of 5

Carlton Thu, 12 September 2019

A great experience excellent customer...

Liked: The customer service at the front Dess the customer service for breakfast . I had the opportunity five years ago to stay at the hotel next-door to yours the Embassy suites I was please very please very happy with your hotel and look forward to coming back thank you for the excellent customer service and combinations
Disliked: I would like to have had the security safe in the room .

3.2

Pleasant - 3.1 out of 5

Amanda Mon, 9 September 2019

Room decent, Check-in and check-out...

Liked: Breakfast had a good selection. Of course, it got very busy and perhaps could have benefitted from more organization to control the crowd. Wanda at the front desk was nice, efficient and helpful. We thoroughly enjoyed the jet bathtub in our room, and our bed was comfortable.
Disliked: The restaurant and bar were absolutely atrocious. We took the stairs down and the stairway smelled so fowl, as soon as we walked into the "chocolate bar" we knew where the smell was coming from. It smelled like a dirty mop mixed with overflowing toilet. I am NOT exaggerating, it literally made me nauseous for the rest of the night. The smell alone almost sent us running. Before we could turn around and leave, the waitress/bartender told us, "Just so you know, we are no longer serving food. And it will take about 25-30 minutes to get a drink." We were SO put off, not only by the smell and hectic environment but the fact that she was telling us she would not serve us a drink for at least 30 minutes; it was outrageous. It appeared as if she was truly trying to get us to leave. We thankfully walked down the street to a MUCH better locale. However, that experience left an extremely unappealing impression on the entire Hampton Inn experience. I stayed at a Hampton Inn in Brooklyn, NY last year, and it was so nice, and such a contrast. I would advise you completely gut that "Chocolate bar" and start from scratch, including hiring new employees that will value the guests. The room was comfortable, however, we could have used a mini-fridge for leftovers. Additionally, the thermostat was not working correctly, or at least not user-friendly.

3.8

Good - 3.8 out of 5

Agnes Mon, 9 September 2019

Good

4.8

Exceptional - 4.8 out of 5

Ashley Sun, 8 September 2019

Exceptional

3.8

Good - 3.8 out of 5

Badvanhalli Fri, 6 September 2019

Good

4

Good - 4 out of 5

Jason Thu, 5 September 2019

Good

4.4

Excellent - 4.4 out of 5

Jerry Wed, 4 September 2019

Overall I would definitely stay...

Liked: I love that I felt comfortable and safe , greeted warmly and friendly.
Disliked: The parking was too tight had to park in the Overflow parking.

2.7

Fair - 2.7 out of 5

David Wed, 4 September 2019

Passable

2.5

Fair - 2.5 out of 5

Sascha Tue, 3 September 2019

NO value for the money

Liked: NO value for the money

5

Exceptional - 5 out of 5

Margorie Mon, 2 September 2019

It was perfect

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Hampton Inn And Suites Buffalo Downtown 220 Delaware Avenue, Buffalo, NY