Hampton Inn By Hilton And Suites Buffalo Downtown Guest Reviews
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Rob, St Marys, visiting Town Ballroom
Liked: Hotel room was big.
Disliked: Breakfast was only until 10 a.m.
Tammy M, London Ontario, visiting Tralf Music Hall
Perfect hotel.
Liked: Everything.
Disliked: Nothing.
Jean S, Syracuse, NY
The room was awesome. Should you find additional charges when you check out.....you need to pay attention to your bill. The staff was great, hotel was beyond clean and customer service impeccable. I would definitely stay here again.
Liked: Close to First Niagara Stadium, Anchor Bar and other venues.
Disliked: Nothing
Anonymous Tue, 8 July 2025
Great stay and location!
Liked: Great location comfortable beds
Disliked: Breakfast wasn’t as good as I was used to. Very small cups for coffee
Kate Tue, 8 July 2025
Very good
Sally Tue, 8 July 2025
Very good
Valentina Mon, 7 July 2025
Good room, unwelcoming staff
Liked: Room was pretty big
Disliked: Staff was not welcoming. We would say hi, good morning and there was no response. The room could have been cleaned a little better.
Christine Sun, 6 July 2025
nice experience
Liked: large room and large bathroom; upper floor; ample parking; laundry and fitness rooms.
Disliked: not enough staff at check-in.
William Sun, 6 July 2025
Very good
Ruslans Fri, 4 July 2025
Pleasant
Doris Wed, 2 July 2025
Good
Fife Wed, 2 July 2025
Exceptional
Indrajit Wed, 2 July 2025
Racist!
Liked: Good room and infrastructure
Disliked: When my family and I arrived at the hotel lobby at 11 PM for our scheduled check-in, we encountered unprofessional and what was racist treatment from the reception staff. The receptionist immediately raised her voice at us upon our arrival, demanding to know "what we wanted" in an aggressive tone, and despite clearly stating we were there to check in, she made us repeat our request multiple times. Her hostile demeanor and treatment felt racially motivated, as she seemed to question our right to be there, making the entire interaction unnecessarily confrontational and unwelcoming. This experience was not only unprofessional but created an uncomfortable and discriminatory atmosphere that no guest should have face.