Perfect hotel.

Liked: Everything.
Disliked: Nothing.

The room was awesome. Should you find additional charges when you check out.....you need to pay attention to your bill. The staff was great, hotel was beyond clean and customer service impeccable. I would definitely stay here again.

Liked: Close to First Niagara Stadium, Anchor Bar and other venues.
Disliked: Nothing

Liked: Great suite. Staff was very helpful and courteous.
Disliked: None.

Liked: Very clean, location was perfect & breakfast was very good.

Liked: The hotel room was terrific. The bed was extremely comfortable and bathroom was huge. The breakfast was wonderful and all the staff very kind and helpful. I would highly recommend this hotel!
Disliked: I loved everything!! :)

Liked: Convenient parking, especially handicapped parking.
Disliked: Slow, inadequate elevators.

Liked: The Hotal was great even the front desk agent we got there earlier than expected checked us in early when check in time is 3 PM love it definitely recommend it
Disliked: Everything was great there was one lady who work in The breakfast area it was very mean she was yelling at kids and was not helpful at all

Disliked: The hotel would not allow a late checkout and our room was missing pillows. When we asked the desk for more they said they were sold out and running out of pillows.

Liked: It was very clean, most of the staff was nice.
Disliked: We where placed beside on a smoking floor. We smelled smoke in our room. We where never told that the floor that we stayed the first night was a smoking floor. We were very disappointed. Had to switch rooms the next day. We are expecting some compensation

Superb

Liked: Breakfast surpassed my expectation.

Good

Liked: Great hotel, Central location Staff friendly and helpful