Liked: Room nice and clean; great breakfast - everything you would want.
Disliked: 2 glasses of white wine were £20 - a bit overpriced; should have been warned about price before.

Wouldn't normally bother sending in a review but the hotel was excellent and very reasonably priced. Booked it eight hours before we got there. It's easy to find just off the ring road but what made it was the staff, all very friendly and helpful. They are a credit to this establishment.

Liked: Well located for all amenities.

Was generally a nice hotel. Breakfast was really good; nice decor; central for the town centre and Sheffield City Hall.

Liked: Nice room; comfy beds; nice and clean.
Disliked: Tea and coffee not replenished and the cleaner took our card out of the electric slot so the room was cold when we returned after it had been a freezing cold day.

Superb

Liked: Yess, they gave me a room for disabled people. Don't know why??

Awful

Disliked: Staff was rude , rat in hallway

Exceptional

Exceptional

Okay

Everything we expected, an easy...

Liked: Feather allergy - pillows were feather in the room, so we asked reception for some none feather and they were replaced. All the staff were smiling, helpful and you could see it was well run.
Disliked: Bit of a stain on one of the sheets and bath mat.

The Best Hotel

Liked: Everything. The room. The view. It was the best. I could have called at any time from my room phone. Not every hotel has one. The temperature was lovely and warm. I didn't need to go to bed to rest. The sofa and pouffé were comfortable and I had a comforting bed to have an excellent night's sleep and the staff so welcoming and helpful. One hotel I would definately stay in again!
Disliked: Unfortunately I wasn't aware of the step down to the dining room due to my limited eyesght. So I fell. Do you want me to have disabled access? I do want to assure you that Im ok and well.

Exceptional

Disliked: Couldn?t understand the receptionist and felt bad I had to get her to repeat everything she said.

Very comfortable rooms excellent staff

Liked: The staff where very helpful and professional
Disliked: The tea and coffee making facilities in the room where extremely stingy only 1 sugar