Hampton by Hilton Newcastle Guest Reviews
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|0.3 miles from Newcastle Upon Tyne centre|
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Carole B, Glasgow, visiting Trillians Rock Bar Newcastle Sat, 20 November 2021
Great location. Brilliant shower. Beds way too hard.
Disliked: The beds.
Susan Mon, 15 August 2022
Chloe Mon, 15 August 2022
Liked: how close it is!
Disliked: our room wasn?t clean at all, we had a sofa bed but no extra cups or coffees etc! it was so dusty and in the bathroom it had looked like the conditioner had gone off. also shampoos and body wash were also empty. seemed like the housekeeper must have just made the beds and left the room. apart from that we enjoyed ourselves and reception staff are really lovely!
Angela Mon, 15 August 2022
Liked: Location is really central. Opposite the railway station and close to restaurants and bars.
Anonymous Mon, 15 August 2022
Rob Sun, 14 August 2022
Kamolporn Sun, 14 August 2022
Jade Sun, 14 August 2022
Mugdock80 Sun, 14 August 2022
Liked: Buffet breakfast is always good, plenty of choice. the Location, couldn't be better, main train station and Metro opposite, walking distance to shops, pubs and restaurants
Disliked: We had a couple of maintenance issues, which to be fair, out of staff control. First morning, work up to a fire alarm at 6.30am, we where on the 7th floor using stairs to get to the outside entrance, to be told it was a false alarm, so headed to breakfast at 7.am since everyone was up anyway. A lot of apologises, which was fine for us. Second morning woke up in the early hours 1.30am to the sound of running water, to discover the toilet was malfunctioning, called the manger, who responded promptly and moved us to another room. We choose to take our belongings with us, instead of leaving it till morning, our last evening, no issues. I will stay again, just happened to be unlucky couple of days. The staff did there best to accommodate us, which I was happy with.
Neha Sun, 14 August 2022
Liked: Clean, easy check in, good breakfast
Disliked: Aircon didnt work during heatwave in the UK, no offer to switch room despite significant discomfort. Given price of stay was expecting a lot better
Lois Sun, 14 August 2022
Extremely convenient and comfortable place...
Liked: Staff were very friendly and helpful. I emailed earlier for advice on things to do and they promptly responded. The breakfast was impressive.
Disliked: Need better towel rack.