Hampton by Hilton Freiburg

Ok for an overnight

Liked: Front of house staff were excellent.
Disliked: Expensive parking. Not very central.

Superb

Superb

Excessively busy, poor comfort, didn’t...

Disliked: Poor service rooms not has requested. Consult having to ask repeatedly for things(bed to be made ect)

Good

Very good

Liked: Clean and comfortable .
Disliked: had to pay 20 uros to park the car . no parking available out on the street .

Completely disappointed. Not worth for...

Liked: Breakfast was good. The location is good. But there are many complaints. 1. Parking: There was no enough parking available. We have parked our car almost 1km away in a public parking place. We raised this as a compliant to receptionist. They told us that there are 175 rooms in the hotel but they have only 100 parking slots available in their garage (22€ per day) and that too shared with their nearby hotel Super8. I told them while booking it was mentioned as parking available. They told that i didn't book through their website. Whatever has been mentioned in booking.com they are not responsible. 2: Room: Hair dryer was not working. Hand wash was empty. They mentioned additional cot for 3rd person (child). They just used sofa and sofa was not great to sleep. No smart tv its just normal tv. Not even a single water bottle present in room.
Disliked: I have paid 230€ per night. See my complaints above. Basic facilities inside room was also not provided. Completely disappointed with the brand Hilton

Good but open for improvements...

Liked: Breakfast
Disliked: Pillow & bed were bad. Air conditions and electricification was awful

Great stay, would return again

Liked: Breakfast was very good, and the staff was great. They all speak English and understand not everybody is a skilled German speaker.
Disliked: The only complain is the automatic AC. Not always, but in the middle of one night it turned on and made a lot of noise from the ventilation. I had to cut the power to have a good night.