Hamilton Inn Sturbridge

Good

Liked: Great shower water pressure!
Disliked: Beds

Passable

Liked: Staff was kind
Disliked: Advertised complimentary breakfast but they wa t to charge per person. Upon arrival. Room was tiny and was a queen NOT king as booked.

It’s was ok for a...

Liked: The decor
Disliked: The sheets were stained. All the sheets had hair and stains.

Hamilton Inn conditions

Liked: Room was nice looking and bed was comfortable. Shower was very nice.
Disliked: Floor was dirty.microwave was not clean. one lamp did not work. Lighting in bathroom was very poor. Towel rack was rusted. The hair dryer in bathroom had dirt on top of it.

Good

Awesome

Liked: Staff was great

Worst Interactions With Check-In Than...

Liked: The location was the only thing going for it.
Disliked: Pulled up to check in. Someone was working on their vending machine, presumably staff, immediately to the right of the front and had it open blocking the front office door. They did not make an effort to close it or step aside for us to enter so we were made to squeeze around him and the vending machine. Everyone was furiously cleaning the office (several people). Took a bit before we were addressed for check in. While I was waiting, the man who tinkering with the vending machine began circling our vehicle quickly (could see through the office window behind us) and was looking inside of the car, which became distracting while the gentleman was pulling up our reservation. He began hollering/exclaiming into the office as we're checking it "They have rats!! Rats!!!". I said they're not rats...we had come from a guinea pig show. He started screaming there's a no pet policy -which of course- I knew and agreed to booking there. We leave the windows cracked in our car during brief trips and they stay in the vehicle in their cages. He peppered us that surely we wouldn't be doing that. I assured him on this and he continued berating me about it. Drilling us with even more questions while yelling. Suddenly I had to justify what I was doing to this guy who didn't even know me! He became so irate. I continued to try finishing the check in process when I saw he AGAIN was back out near our vehicle. I had enough, I said we were not staying there after such a fuss. Upon leaving and checking into a different location, we were shocked to see he OPENED our car without us seeing it when our backs were turned! How did we know? Painters tape for the vending machine was left inside our vehicle plus other tape that was not ours! Watch out. If they're opening up guests' cars, I would hate to do what they'll do in your rooms while you're not there!

Bad

Liked: Absolutely nothing
Disliked: Horrible staff and management greedy owners after you check out the fraudulently charged your credit card. I would be aware and stay away from this place. They commit credit card fraud by writing your credit card number down

Distressing.

Liked: Location and price
Disliked: Coffee maker didn’t work. Took a while for them to find me one that did. Lamp didn’t work. Scent diffusers gave the room a sickening smell. Soap dish in shower loosely attached and fell with normal use. 3 hooks for hanging clothing. No hangers, no place else to hang anything. When I requested some discount for all the trouble the owner yelled at me. Very bad vibe.