Halo Boutique Hotel

This hotel is in an...

Liked: Beautiful rooms, rooftop patio with pool was gorgeous. Friendly and attentive staff.
Disliked: N/a

Pleasant

Exceptional

Comfortable and charming

Liked: Beautiful boutique hotel, spacious and comfortable room and a great pool! The room on the ground floor is stunning and everything feels luxurious. And the location is perfect, in beautiful Santa Cruz and close to everything. Highly recommend.
Disliked: As the room is next to the entry and reception, it can get a bit noisy, especially when people come back to the hotel from a night out.

Friendly hotel with incredible staff

Liked: The staff went above and beyond to help during my stay. The location was great, convenient for the old town, and I was happy that there was a pool on the roof!The building was lovingly restored and it looked very stylish.The air conditioning worked well.
Disliked: I would have liked it if the rooms were more scented - an orange oil smell in the rooms would be lovely. This is a historic building so I think it would make a nice difference.

A great stay in our...

Liked: Exceptionally friendly, great location and wonderful room.
Disliked: Nothing

Exceptional

Liked: Beautiful setting, luxurious room and friendly staff

Lovely 4 days to recharge...

Liked: Someone who had stayed there recommended it to us and we were very happy.
Disliked: Nothing

An enjoyable city break location...

Liked: Great location positioned between the Cathedral and the Royal Alcazar, so both are within a couple of minutes walk. It’s in a pedestrian area so you have to be dropped off in one of the Plazas nearby. All the hotel staff were friendly and very helpful. It’s a boutique hotel so the decor is traditional with some modern features. Toiletries are provided in the room but not those advertised on Booking.com website.
Disliked: Robe and slippers are provided but you have to ask for them. Only 3 sun beds on the roof terrace 1 of which was broken and couldn’t be used and I couldn’t understand why cleaning staff kept putting it back? We had breakfast on our last morning for convenience. It was €17 per person and wasn’t worth it. The cooked elements of the breakfast were all cold. The hotel restaurant is a separate concern operated by a third party.