Passable

Liked: The staff and decor although we weren?t asked if everything was ok on checking out.
Disliked: Room very very hot. Couldn?t open the window & no air con

Very good

Liked: Lovely location and friendly staff! Rooms were great.
Disliked: We stayed on a very hot weekend and there was no air con in the room, our window also didn?t open. However the lady on reception was more than happy to sort this for us and gave us fan for the room.

Good

Liked: Kings rooms, outdoor terrace
Disliked: No bar for guests after 10pm I assume because of Covid and no breakfast served !?!? Terrible ! look after your guests other hotels are serving breakfast etc,. You should have appropriate measures in place to provide guests with an enjoyable stay.

very pleasant and relaxing

Liked: Location and staff were very helpful
Disliked: A full cooked breakfast was not an option and drinks could have been on pump and not just bottles as the price was very high for a bottle.this could have been delivered even under these testing times

Disappointing

Liked: Location
Disliked: Bathroom was dirty and curtains broken

Good

Liked: Room was lovely and clean
Disliked: Problem with room service during the evening hours. Man serving and on the customer desk was slow the bottles of water we ordered for £4 he couldn't find. Rather than sending us up to our room and saying he would send them up we had to wait 15 minutes for him to find some half the size and then gave us much less than what we paid for. Tried ringing room service a few times and no one ever answered

An absolute disgrace

Liked: Nothing
Disliked: Everything

Superb

Very good