The Queen at Chester Hotel BW Premier Collection

Liked: Friendly; helpful staff; clean; well-equipped rooms; very comfortable; lovely building.
Disliked: Nothing.

Beautiful venue and amazing location

Liked: Stunning venue and spacious room. Very comfortable beds
Disliked: One receptionist was a bit frosty and abrupt. Along with the guest in front of us, slightly unprofessional.

Pleasant

Passable

Very good stay would return...

Liked: Good location Got confused with the parking but staff were very good explaining about it
Disliked: Window drafty in room

Highly recommended hotel in Chester

Liked: Since we arrived by train, the location of the hotel across the street from the station was perfect. The staff at the reception desk were pleasant and helpful. Our room was great, with a comfortable king bed and an updated bathroom. The buffet breakfast was excellent with breads, croissants, pastries, fruit, cheese, yogurt, cereals, juice, coffee and tea. The walk to the city center was about 15 minutes. WE highly recommend this well maintained, upscale hotel.

Exceptional

Lovely stay and breakfast

Liked: The family room was excellent
Disliked: Nothing

Very good

Liked: Very stylish and clean
Disliked: Fire alarm went off at 7am on Tuesday morning and woke everyone up for a false alarm. Went on for about 20 minutes but no emergency

Good