Exceptional

Liked: Everything was just right
Disliked: Nothing

Very good

Perfect stay!

Liked: We came to Chester for our daughters 3rd birthday! She loved the hotel and was very excited. When we walked into the room we noticed a card and a box of chocolates on the table as a birthday gift for my daughter. This was very sweet. The room was huge! Lots of room and the facilities in the room were good. Lovely outdoor space to explore & very close to shops and food places to eat. We had a perfect stay and will definitely stay again if we come to Chester again! Thanks to all the staff for making my daughters stay??
Disliked: Nothing!

Poor

Liked: Location was okay
Disliked: Booked a room with a bath & a view & got a car park & a skip bin, the bathroom had rotten wood around the bath, hair on the floor. Overall I was quite disappointed.

Chester trip

Liked: Near to station
Disliked: Very shabby and certainly not 4 stars

Superb

Historical character

Liked: Perfect location for the station, hotel with lots of historical character.

Exceptional

Good

Liked: Location and communal areas are great
Disliked: My exec room was tatty with based in doors.