Overall, a very enjoyable stay.

Liked: Friendliness/overall helpfulness of all of the staff personnel.
Disliked: Lobby music too loud and needs a heater/exhaust vent system in the bathrooms.

Exceptional

Very good

Exceptional

Superb

Absolutely heaven

Liked: From the minute we approached the desk to check in until the moment we checked out, the service was absolutely amazing! Always a smile and such willingness to help. We thoroughly enjoyed taking advantage of the beautiful pool and hot tub. We were so impressed with the cleanliness of it, it literally invited us right in! :) Can't wait for the next visit!
Disliked: About the only thing I didn't really like was the cost of the parking. I know it's expensive to run hotels, but when a person pays that much for a one night stay, having the parking comped would have made the experience even better.

Good.

Liked: Closet to a lot of amenities
Disliked: Bed was too soft.

Superb

Liked: The restaurant and their service were excellent!

Exceptional

Incredible customer service

Liked: Great location and the staff are the best!! I love staying at this location and the main reason is the staff, that are all so friendly and welcoming. I can’t get over the fact that the customer service here is the best iv seen in years, from the front desk to the waitresses in the lounge and everybody in between it’s just a real pleasure to stay here and see the smiling faces, and how genuinely sincere they all are.
Disliked: I loved it all…