Halcyon - A Hotel in Cherry Creek Guest Reviews
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2.0 miles from Denver centre |
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David Sun, 24 March 2024
Exceptional
Michael Fri, 22 March 2024
Exceptional
David Wed, 20 March 2024
Exceptional
Liked: Staff are the best
Lu Fri, 15 March 2024
Superb
Diane Tue, 12 March 2024
Over-priced hotel and substandard service
Liked: Location
Disliked: every day that maid service was in my room, it was left DIRTY. They did not clean up any items that clearly should have been thrown in the trash, both of my bed side tables were left dirty, the mini-bar was left with used creamers (that I forgot to throw in the basket but clearly should have been thrown out), minibar was never replenished but left with the empty bottles that the treats came in, I left them empty on the mini-bar for recycling purposes. It is very strange that cleaning staff would make my bed, yet not clean side tables or throughly vacuum the floor. The bathroom was left dirty, the sink was not wiped clean, and I was left with a single towel. I have stayed at cheaper hotels in smaller cities, and never had a dirty hotel room, I was shocked to come back in after a long day to a dirty room.Another HUGE drawback is the very small hotel lobby that is sandwiched between two restaurants (both very good) which makes the lobby a congested mess. It was extremely upsetting to constantly have to maneuver through people either going to eat at the other restaurants, retrieving their car from valet or just hanging out in the lobby waiting to go to dinner. It is extremely LOUD with too much commotion. I couldn’t tell if I was in a restaurant lobby or the actual hotel lobby, strange design and very inconvenient. Half the time, no one was really covering the front desk especially late night it seems that no one is around, it almost felt like the restaurants were running the hotel I have no idea it was a strange disorganized mess.Lastly, the front desk design is also very strange, it looks more like an chef’s open kitchen, and people are always congregating around it that are not guests. It abuts the Local Jones restaurant so it is like a hang out with people gathered there just talking and socializing which translates to “you will be ignored” and contributes to the tumult and noise (VERY loud)..
Tracy Thu, 7 March 2024
Exceptional
Moore Thu, 7 March 2024
Exceptional
Michael Wed, 6 March 2024
Exceptional
Michael Thu, 29 February 2024
Exceptional
Alan Tue, 27 February 2024
Not as good as it...
Liked: Great location in Cherry Creek
Disliked: This was the second time we have stayed at the Halcyon. Standards have dropped, the mattress was worn out with an uncomfortable hollow. The complimentary coffee was rarely available and bitter, didn’t see the comp muffins they used to have either. Maid service was poor. Staff seem disinterested and aloof! I could go on but there are better options now in Cherry Creek!