Gumont Guadalajara López Mateos - Minerva

Lacking some basic amenities for...

Liked: The location was ideal. There was a couple of places to eat nearby, within walking distance, and getting a taxi was not difficult.
Disliked: The rooms are small. Not much comfort for a mini family vacation. We had what we needed but when we tried eating in our rooms for those late night meals, there was minimal space. It is also a bit noisy. The noise in the hallways from other guests travels pretty loudly into the rooms. Our room was nice but the floors were filthy. I asked the staff if we could have the room swept/mopped and left a nice tip, but it wasn't done any of the five nights we stayed. Lots of dirt/debris on the floor. Socks ended up being black from the dirt. Additionally, there are no mini fridges in the rooms so plan for that. There is a rooftop restaurant/bar that opens in the evening however, no children are allowed which is really a damper since there is no other restaurant/snack bar available. I think the hours should be modified to allow guests with children in for at least the first two hours. The breakfast bar was nice, however it is very repetitive so if you are staying multiple days like we did, you will get bored of the selection.

Exceptional

Hotel very close to nice...

Liked: Great place and very clean. Staff was amazing

Very good

Exceptional

Liked: Very good service

Good Location

Liked: .
Disliked: .

Our trip to Guadalajara

Liked: The personnel, the service, breakfast was good as well.
Disliked: Because of the location of the hotel there are lots of traffic noises noise and the windows are not soundproof . So the noise level sometimes is high.Also there is no heater at the room and during the night more blankets might be needed.

Exceptional

Superb

Liked: Nice clean room, location, breakfast, service. Great value.