GuestHouse Inn & Suites Wilsonville Guest Reviews
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|0.9 miles from Wilsonville centre|
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Christopher Thu, 25 February 2021
Kristopher Tue, 23 February 2021
Ada Tue, 23 February 2021
Anonymous Mon, 22 February 2021
Elisa Sun, 21 February 2021
Liked: I stayed during a weather related power outage. Staff extremely accommodating under the special circumstances. Nice basic clean motel which was a real haven.
Disliked: Wifi inaccessible in my wing of this motel
Pt Sun, 21 February 2021
Liked: There was hot water for a shower.
Disliked: Front desk staff is horribly rude and have NO idea what customer service is, don't know how to work with handicapped guests, and so snooty you would think they worked at the Hilton! The room was filled with black mold; there was a spatter of something that looked like blood on the ceiling; and mold and rust in the HVAC unit in the room.Don't ask for a manager's business card, they won't give you one. We only stayed one night, then moved to another hotel. And don't expect to get the type of room you booked, they don't honor that either.
Anonymous Sat, 20 February 2021
Liked: The location.
Disliked: Not enough to parking.
Joslyn Sat, 20 February 2021
An incredible life saver!
Liked: The staff had a lot on their plates as we were renting 2 rooms due to a massive power outage and they were completely slammed. We witnessed so many rude and ugly customers at checkout and as a store manager myself, I was greatly impressed with this team's ability to redirect and not engage with the Karen's of the world who think they're entitled to getting a room when there are none available simply because their life was stressful the same as everyone else's there trying to get a room. Their phones rang off the hook and they had to call someone else in to help with the rish, but they remained kind and went out of their way to make a room work for us that otherwise wouldnt have been available. I am extremely thankful for thos team's amazing customer service that went well above my expectations. Also, if you see another survey where a women is ripping this team apart for not magically providing a room they didnt have, please disregard it. That customer was so out of line that others offered to get this team coffee or whatever they needed to endure the rest of their evening after the way that rude customer treated them. Some people just arent good at being told no.
Disliked: The way the shitty customer treated the team members of this facility.
Danielle Fri, 19 February 2021
It is a place to...
Liked: Fairly quiet. It?s a basic hotel with no breakfast or pool available due to COVID. Rooms are spacious. WiFi super slow can?t do zoom business meetings at all. Don?t rely on the WiFi. It was a fine stay.
Disliked: Parking lot super full very busy. Dryer to do your laundry doesn?t dry clothes.
Anonymous Fri, 19 February 2021
Liked: The stay at the Guesthouse Inn-Very restful sleep.
Disliked: That the idea i didn't have a special rate if i paid by the week..