Name: Gruene River Hotel & Retreat
Address: 1235 Gruene Road, New Braunfels, TX
Telephone: (888) 406-7656
Rating: 4.75

We will definitely return, and...

Liked: The landscaping and interior decor were stunning. The entire property was spotless, inside and out. We stayed in the Homestead, and the bed was one of the most comfortable we’ve ever slept on.
Disliked: The river was low, so there wasn’t much access to moving water. It was very hot outside, so a pool or dip in the river would’ve been welcomed.

NOT a HOTEL zero service!

Liked: It was really nice. I was disappointed in the Service. No one to help really do anything any time we needed Service or help it was differently NOT professional or helpful. This is NOT a HOTEL it’s a small Inn. Be prepared to make all your own arrangements the people in the office other than checking you Expect nothing else. 3 nights $1000 was it worth it? NO if I wanted to haul bags up and down stairs zero service I didn’t use the breakfast. As a Business woman I was working the whole time each time I went to the office for local information I was pointed to the wall of cards and handed 2 numbers. The roaches in the Rooms and mouse droppings were extra Unwanted and No where to get anything to drink or eat in the evening a fridge Zero Drinks in it. So it’s NOT a HOTEL and Nothing about it was a Retreat the 100+ down to the river They had Tubes we had to BLOW them UP and then dragged them 100+ downstairs to swamp like area no where to enter safely and then have to go back up with the tubes. When it comes to service ZERO I asked for the Name on the Receipt to be corrected for Business couldn’t even get that done.

Exceptional