Grey Street Hotel Guest Reviews
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Write a review
Lorna H, Peterborough, visiting O2 City Hall Newcastle
Only slept here for one night but room and facilities were great and very clean.
Liked: Location.
Judith W, Darlington, visiting O2 City Hall Newcastle
Stayed here 10 years ago and had a fabulous room and enjoyed it. This time round we had a very small dark room at the back of hotel with a view of a wall. Very noisy with the huge kitchen extractor fan below our room and had no sleep. The mattress dipped in the middle and the hotel looked very tired.
Disliked: Very disappointing.
Phil, Corby, visiting Utilita Arena Newcastle
Overrated. Very small room. Not value for money.
Liked: Very comfy bed.
Disliked: Very small room for a double. Nowhere to sit if you wanted breakfast in your room. Small reception desk - always seemed to have too many staff. No parking facilities - had to use a pay and display public car park nearby. Breakfast was an extra and expensive. We went for a short walk to the Eldon Square shopping centre and had a lovely breakfast for less than half the price. Generally OK but wouldn't stay there again.
Carol Sun, 6 July 2025
Exceptional
Liked: Lovely clean room
Disliked: Marked us down as a no show
Sylvia Sun, 6 July 2025
Exceptional
Wayne Sun, 6 July 2025
Superb
Barbara Sat, 5 July 2025
Exceptional
Kevin Thu, 3 July 2025
Superb
Kaying Thu, 3 July 2025
Loving it😄
Liked: I was welcomed by friendly staff members. Loving the hotel atmosphere. I was staying in the suite room for one night. The suite room was stunning. Love the bathroom, especially the bath tub. Next time, I’ll book more days to stay.
Barry Thu, 3 July 2025
Enjoyable stay in a clean...
Liked: The location was ideal for access to railway station, shops, restaurants and bars.
Disliked: Nothing was disliked.
Graham Wed, 2 July 2025
A really nice boutique hotel...
Liked: Great location, cool design
Disliked: Service was efficient but not terribly friendly
Peter Wed, 2 July 2025
Superb
Liked: Large comfortable room and bed.
Anita Tue, 1 July 2025
Very comfortable but would have...
Liked: Lovely room and great breakfast
Disliked: No bar or restaurant