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Grey Street Hotel

eeef - 0800 031 8416
Grey Street Hotel, 2-12 Grey Street, Newcastle -0800 031 8416
Area: Old Town - Bigg Market
(Map)
4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (2209 Ratings)
0.6 miles O2 City Hall Newcastle
v3 mins driving
t12 mins walking
BOOK ONLINE OR CALL - 0800 031 8416
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The Spotlight on Grey Street Hotel

Stylish Boutique Comfort Steps from Newcastle’s Music Scene

Modern yet full of character, the Grey Street Hotel sits proudly in the heart of Newcastle city centre. Set in a beautifully restored Georgian building, this 4-star hotel delivers a boutique experience with luxury linens, stylish feature walls, and upscale touches throughout. Located just a 2-minute walk from the Theatre Royal and close to the city’s buzzing nightlife, it’s a fantastic base for concert-goers looking to stay central and sleep in style.

Each room comes with a flat-screen TV, laptop safe, tea and coffee facilities, and White Company toiletries – even available for purchase if you fall in love with them. With free Wi-Fi and on-site spa treatments available at the City Retreat Luxury Salon & Day Spa, Grey Street Hotel combines city convenience with indulgent extras.

Why Concert-goers love it

Grey Street Hotel’s location is a dream for music lovers. It’s just a short walk to top venues like the O2 City Hall and a quick 10-minute stroll from Newcastle Central Station, making late-night journeys a breeze. The central setting means you’re close to everything, but the hotel itself remains quiet and peaceful – perfect for winding down after a high-energy gig. Check-in is available from 15:00 and check-out is at 11:00, giving you time to sleep in after a late night.

Who this Hotel is great for

  • Groups of friends heading to a gig and wanting to stay central
  • Solo travellers ticking off a bucket-list band or artist
  • Couples making a weekend of it with concerts and city dining
  • Fans looking for a quiet, restful space post-show
  • Budget-conscious travellers who still want boutique style and location

Food and Drink Options

While the hotel doesn’t have its own restaurant or bar, you’re spoiled for choice just outside the door. The surrounding area is packed with walkable eateries, pubs, and late-night dining spots. There's also tea and coffee making facilities in-room for a pre-show caffeine fix, and breakfast options are available nearby for post-concert lie-ins.

Nightlife Options

  • Moments from Newcastle’s vibrant bar scene, including cocktail lounges, pubs, and live music joints
  • Easy walk to late-night venues and after-parties
  • Return to a blissfully calm room after a night out – the best of both worlds

What People Say

Guests love the stylish rooms and central location, often noting how close it is to shopping, dining, and entertainment. Reviews highlight the friendly staff, spacious rooms, and luxe touches like quality toiletries and comfy beds. Many say it’s a great value for the location and feel.

Areas for Improvement

Some guests mention that the hotel doesn’t have its own restaurant or bar, so you’ll need to head out for meals and drinks – but with so many options nearby, that’s rarely a problem. A few rooms may feel compact, but the design makes up for it in character.

The Bottom Line

Grey Street Hotel is a chic and central choice for concert-goers who want to stay in the heart of Newcastle without sacrificing comfort or style.
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Amenities View More
y
Free Internet
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
Other Amenities
` Business Center
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Heating
` Fax/photocopying
` Concierge services
` Free Wi-Fi
` Hair/Beauty Salon
` Massage services
` Restaurant(s)
` Daily Housekeeping
` Non-Smoking Rooms Available
` Wine/champagne
` Pet basket
` Pet bowls
` Outdoor furniture
` Key access
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Electronic room key
` Audible alarm
` balcony/terrace
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Spa services
` Allergy-free rooms available
` Pets allowed (charges may apply)
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Grey Street Hotel Guest Reviews

Overall Average Score: 
Very Good (4.2 out of 5)

Write a review

4

Very Good - 4.0 out of 5

Lorna H, Peterborough, visiting O2 City Hall Newcastle

Only slept here for one night but room and facilities were great and very clean.

Liked: Location.

1

Poor - 1.0 out of 5

Judith W, Darlington, visiting O2 City Hall Newcastle

Stayed here 10 years ago and had a fabulous room and enjoyed it. This time round we had a very small dark room at the back of hotel with a view of a wall. Very noisy with the huge kitchen extractor fan below our room and had no sleep. The mattress dipped in the middle and the hotel looked very tired.

Disliked: Very disappointing.

3

Pleasant - 3.0 out of 5

Phil, Corby, visiting Utilita Arena Newcastle

Overrated. Very small room. Not value for money.

Liked: Very comfy bed.
Disliked: Very small room for a double. Nowhere to sit if you wanted breakfast in your room. Small reception desk - always seemed to have too many staff. No parking facilities - had to use a pay and display public car park nearby. Breakfast was an extra and expensive. We went for a short walk to the Eldon Square shopping centre and had a lovely breakfast for less than half the price. Generally OK but wouldn't stay there again.

5

Exceptional - 5.0 out of 5

Sandra Sat, 28 June 2025

Exceptional

4

Very Good - 4.0 out of 5

Sarah Sat, 28 June 2025

Very good

3

Pleasant - 3.0 out of 5

Laura Sat, 28 June 2025

Pleasant

4

Very Good - 4.0 out of 5

Emma Fri, 27 June 2025

Very good

4.5

Wonderful - 4.5 out of 5

Paul Fri, 27 June 2025

Superb

Liked: Excellent location right in the heart of town, the staff were amazingly friendly and helpful
Disliked: It looked like that the room had been cleaned in a hurry and a few small things had been missed

2

Disappointing - 2.0 out of 5

Patricia Fri, 27 June 2025

Disappointing

4

Very Good - 4.0 out of 5

Pamela Fri, 27 June 2025

Would stay again

Liked: Great location
Disliked: Small room

4.5

Wonderful - 4.5 out of 5

Erica Fri, 27 June 2025

Superb

2

Disappointing - 2.0 out of 5

Margie Thu, 26 June 2025

Spoilt by no bar facilities

Liked: Room was good clean & good sound proofing breakfast very good
Disliked: There was no bar to get a drinkJust a mini bar in lobby with a couple of cans in not what you would expect in a city hotel I wouldn’t have stayed

3.5

Good - 3.5 out of 5

Rochelle Wed, 25 June 2025

It was good however I...

Liked: Good facilities and spacious rooms.
Disliked: Friendly staff and good breakfast facilities

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Grey Street Hotel 2-12 Grey Street, Newcastle
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