Grey Street Hotel eeef - 0808 164 1025
Grey Street Hotel, 2-12 Grey Street, Newcastle upon Tyne -0808 164 1025
Area: Old Town - Bigg Market
BOOK ONLINE OR CALL - 0808 164 1025
4.3 out of 5 (2003 Ratings)
0.2 miles from Newcastle upon Tyne centre
BOOK ONLINE OR CALL - 0808 164 1025
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Hotel Description
The 4-star Gray Street Hotel offers boutique rooms with luxury linens and individual feature walls. The hotel is in Newcastle center a 2-minute walk from the Theater Royal. Free WiFi is provided. The elegant bedrooms each have a flat-screen TV a laptop safe a work desk and tea and coffee making facilities. A hairdryer and ironing facilities are also featured. All bathrooms are en suite and include complimentary toiletries. City Retreat Luxury Salon & Day Spa offers various massage and beauty treatments including facials manicures pedicures massage and waxing. Guest discounts are available inquire at the time of booking. Gray Street Hotel has 4 fully equipped meeting rooms for between 2 - 100 people. Located a 10 minute walk from from Newcastle Central train station Station Gray Street Hotel is just a few yards from Newcastle's lively bars and shops. Eldon Square Shopping Center is just a 5-minute walk away. Newcastle Airport is 7.5 mi away.

Check-in time: 14:00   Check-out time: 11:00
Enter Your Dates
1 room
2 guests
Amenities View More
Free Internet
Business Center
Pets Allowed
Free Breakfast
Free Parking
Swimming Pool
Fitness Center
Airport Shuttle
Non Smoking
Other Amenities
` Business Center
` Pets Allowed
` Restaurant
` Meeting/Banquet Facilities
` Newspapers
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Heating
` Fax/photocopying
` Allergy-free room
` Free Wi-Fi
` Massage services
` Daily Housekeeping
` Non-Smoking Rooms Available
` Smoke alarms
` Fire extinguishers
` No single-use plastics
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Audible alarm
` balcony/terrace
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Non-smoking property
` Spa/sauna
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas

Grey Street Hotel Guest Reviews

Overall Average Score: 
Excellent (4.3 out of 5)

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Very Good - 4 out of 5

Lorna H, Peterborough, visiting O2 City Hall Newcastle Mon, 22 December 2014

Only slept here for one night but room and facilities were great and very clean.

Liked: Location.


Poor - 1 out of 5

Judith W, Darlington, visiting O2 City Hall Newcastle Fri, 16 May 2014

Stayed here 10 years ago and had a fabulous room and enjoyed it. This time round we had a very small dark room at the back of hotel with a view of a wall. Very noisy with the huge kitchen extractor fan below our room and had no sleep. The mattress dipped in the middle and the hotel looked very tired.

Disliked: Very disappointing.


Pleasant - 3 out of 5

Phil, Corby, visiting Utilita Arena Newcastle Fri, 20 December 2013

Overrated. Very small room. Not value for money.

Liked: Very comfy bed.
Disliked: Very small room for a double. Nowhere to sit if you wanted breakfast in your room. Small reception desk - always seemed to have too many staff. No parking facilities - had to use a pay and display public car park nearby. Breakfast was an extra and expensive. We went for a short walk to the Eldon Square shopping centre and had a lovely breakfast for less than half the price. Generally OK but wouldn't stay there again.


Good - 3.5 out of 5

Deian Sat, 27 November 2021

Good spot for a day...

Liked: Very pleasant and helpful staff; good breakfast; interesting decor; great location.
Disliked: Room (on the first floor) a little dowdy and in need of a spot of TLC. A little noisy.


Disappointing - 2 out of 5

Linda Sat, 27 November 2021


Liked: Location, cleanliness ,staff
Disliked: We were in room 31 and the room above had terrible noisy floor boards. The couple in the above room came in at 1.30am and were walking about until 3.30am as well as that we could hear the TV......not much sleep for us at all. Spoilt the whole experience for us, which is a shame because the hotel itself and the staff were lovely and the location was spot on


Exceptional - 5 out of 5

Louise Fri, 26 November 2021


Liked: The Junior suite was amazing everything about it was perfect, The staff couldn?t have been nicer and the hotel is in such a good location will definitely be back next time we?re in newcastle wouldn?t stay anywhere else now.


Poor - 1.5 out of 5

Tracey Fri, 26 November 2021



Exceptional - 5 out of 5

Laura Fri, 26 November 2021



Wonderful - 4.5 out of 5

Susan Thu, 25 November 2021



Good - 3.5 out of 5

Brooks Thu, 25 November 2021

Good location, great spa.

Liked: Location was perfect, easy to get to Quayside, shops, Metro and St James Park.
Disliked: Quite noisy due to being located on main road.Room had an "accessible" bathroom which would have been fine for a wheelchair user but as we are not, and didn't ask or need this type of room, the toilet was too high and the basin was far too small and far too low! The sink has no plug so is impossible to fill with water. Wardrobe/hanging space unsuitable for hanging anything. Some extra attention to detail would make this a really good hotel.


Wonderful - 4.5 out of 5

Kevin Thu, 25 November 2021

Brilliant hotel

Liked: Everything was great
Disliked: The only thing would be squeaky floor board in the room above but this is to e expected from an old building


Good - 3.5 out of 5

Anthony Thu, 25 November 2021

nice hotel in good location

Liked: location
Disliked: thin ceilings as other guests quite noisy (above) and bar closed at 10pm


Disappointing - 2 out of 5

Phil Thu, 25 November 2021

spoke to assistant manager who...

Liked: the breakfast area was lovely
Disliked: the bath was loose the toilet was loose the basin had small drain flies coming out of the overflow

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Grey Street Hotel 2-12 Grey Street, Newcastle upon Tyne