Grey Street Hotel Guest Reviews
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|0.2 miles from Newcastle upon Tyne centre|
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Lorna H, Peterborough, visiting Newcastle City Hall Mon, 22 December 2014
Only slept here for one night but room and facilities were great and very clean.
Judith W, Darlington, visiting Newcastle City Hall Fri, 16 May 2014
Stayed here 10 years ago and had a fabulous room and enjoyed it. This time round we had a very small dark room at the back of hotel with a view of a wall. Very noisy with the huge kitchen extractor fan below our room and had no sleep. The mattress dipped in the middle and the hotel looked very tired.
Disliked: Very disappointing.
Phil, Corby, visiting Utilita Arena Newcastle Fri, 20 December 2013
Overrated. Very small room. Not value for money.
Liked: Very comfy bed.
Disliked: Very small room for a double. Nowhere to sit if you wanted breakfast in your room. Small reception desk - always seemed to have too many staff. No parking facilities - had to use a pay and display public car park nearby. Breakfast was an extra and expensive. We went for a short walk to the Eldon Square shopping centre and had a lovely breakfast for less than half the price. Generally OK but wouldn't stay there again.
Alessandro Thu, 27 February 2020
Liked: Fantastic position, super breakfast, nice and quiet rooms
Michael Thu, 27 February 2020
comfortable and good value for...
Liked: Breakfast was superb, location very good for Theatre Royal, shops etc
Disliked: Nothing comes to mind
Pete Thu, 27 February 2020
Anonymous Wed, 26 February 2020
Liked: Room was lovely, location fab and nearby carpark was easy to get to, very close and reasonably priced.
Disliked: There was a little bit of noise from the nearby local nightlife but nothing too bad really.
Gemma Wed, 26 February 2020
Overpriced and very bog standard.
Liked: The staff
Disliked: It cost me £135 for the room, £35 for the romance package that consisted of bottle of Prosecco artificial rose petal and a tiny box of chocolates and £10 late check out which in the end we didn?t need... I was so disappointed at the room for the cost, it was just a bog standard room, glorified bed and breakfast if you like. Breakfast which wasn?t included actually as we had to pay for that separately upon checkout. For a room that cost over £200 overall, I am utterly utterly disappointed... The Hilton was only £100 the same night and it included breakfast and free late checkout of upto 1 hour. They also informed us they would dress our room up accordingly as I explained why we were coming and providing I left a good review they would accommodate my requests... Grey street was more quirky and right up my street so I went with it and I so wish I hadn?t... the only thing I can say was brilliant was the staff. Proposing to my boyfriend was amazing but having to tell him how much I paid for the room that even he said was shocking ruffled a few feathers. We will not be back
Perry Wed, 26 February 2020
Anonymous Tue, 25 February 2020
Location location location - and...
Liked: Location is amazing, quirky room, friendly and efficient reception and housekeeping. They produced a robe and slippers, extra bedding, water, toiletries ... early check in and late check out is very reasonably priced.
I travelled with my poodle and they could not have been more accommodating. You get a neat little bowl with a packet of dog food in your room plus a special 'do not disturb, dog in room' notice for your door.
There's a real North East warmth here staff are chatty, interested in you, and make a great team.
I got an excellent rate too - overall delighted - would recommend and will certainly return
Disliked: The lighting was a bit minimal with not much flexibility. Bedside x2 and a desk light with a few spot lights on the very high ceiling - so nothing between no light and very low light. I stayed in February and spent some time actually in the room rather than out and about so would have appreciated a more warming atmosphere. A few tweaks to the lighting would show the room to best effect and brighten it up a bit. The room itself was great though.
Kirsty Tue, 25 February 2020
Liked: Central location, easy to find and perfect for everything we needed. Massive bed, really comfortable and decent size room for one night
Disliked: It was really loud when we got in though this wasn?t particularly late and we expected it given the location and previous reviews
Ellie Tue, 25 February 2020
Vikki Mon, 24 February 2020
Liked: The location was perfect , rooms were clean & comfy.