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Grey Street Hotel eeef - 0808 164 1025
Grey Street Hotel, 2-12 Grey Street, Newcastle upon Tyne -0808 164 1025
Area: Old Town - Bigg Market
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BOOK ONLINE OR CALL - 0808 164 1025
4.25
HOTEL RATING: 
VERY GOOD
4.25 out of 5 (2205 Ratings)
0.2 miles from Newcastle centre
BOOK ONLINE OR CALL - 0808 164 1025
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Hotel Description
The 4-star Gray Street Hotel offers boutique rooms with luxury linens and individual feature walls. The hotel is in Newcastle center a 2-minute walk from the Theater Royal. Free WiFi is provided. The elegant bedrooms each have a flat-screen TV a laptop safe a work desk and tea and coffee making facilities. A hairdryer and ironing facilities are also featured. All bathrooms are en suite and include White Company toiletries to use during your stay and can be purchased from the hotel should you wish to take them home with you. City Retreat Luxury Salon & Day Spa offers various massage and beauty treatments including facials manicures pedicures massage and waxing. Guest discounts are available inquire at the time of booking. Gray Street Hotel has 4 fully equipped meeting rooms for between 2 - 100 people. Located a 10 minute walk from from Newcastle Central train station Station Gray Street Hotel is just a few yards from Newcastle's lively bars and shops. Eldon Square Shopping Center is just a 5-minute walk away. Newcastle Airport is 7.5 mi away.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
Other Amenities
` Business Center
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Heating
` Fax/photocopying
` Concierge services
` Free Wi-Fi
` Hair/Beauty Salon
` Massage services
` Restaurant(s)
` Daily Housekeeping
` Non-Smoking Rooms Available
` Wine/champagne
` Pet basket
` Pet bowls
` Outdoor furniture
` Key access
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Electronic room key
` Audible alarm
` balcony/terrace
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Spa services
` Allergy-free rooms available
` Pets allowed (charges may apply)

Grey Street Hotel Guest Reviews

Overall Average Score: 
Very Good (4.25 out of 5)

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4

Very Good - 4 out of 5

Lorna H, Peterborough, visiting O2 City Hall Newcastle Mon, 22 December 2014

Only slept here for one night but room and facilities were great and very clean.

Liked: Location.

1

Poor - 1 out of 5

Judith W, Darlington, visiting O2 City Hall Newcastle Fri, 16 May 2014

Stayed here 10 years ago and had a fabulous room and enjoyed it. This time round we had a very small dark room at the back of hotel with a view of a wall. Very noisy with the huge kitchen extractor fan below our room and had no sleep. The mattress dipped in the middle and the hotel looked very tired.

Disliked: Very disappointing.

3

Pleasant - 3 out of 5

Phil, Corby, visiting Utilita Arena Newcastle Fri, 20 December 2013

Overrated. Very small room. Not value for money.

Liked: Very comfy bed.
Disliked: Very small room for a double. Nowhere to sit if you wanted breakfast in your room. Small reception desk - always seemed to have too many staff. No parking facilities - had to use a pay and display public car park nearby. Breakfast was an extra and expensive. We went for a short walk to the Eldon Square shopping centre and had a lovely breakfast for less than half the price. Generally OK but wouldn't stay there again.

5

Exceptional - 5 out of 5

Geoffrey Fri, 1 December 2023

Exceptional

Liked: Room and breakfast excellent staff very welcoming

3.5

Good - 3.5 out of 5

Debra Fri, 1 December 2023

Good

Disliked: Draught from window room was cold bed uncomfortable

4.5

Wonderful - 4.5 out of 5

Gerald Fri, 1 December 2023

Superb

2.5

Fair - 2.5 out of 5

Caroline Thu, 30 November 2023

Nice staff but bedroom needs...

Liked: There was a good variety to choose from. I could tailor the breakfast to my own preferences.It arrived promptly and was fairly hot.
Disliked: I arrived in the bar using my walking frame as I am disabled. I wasn’t sure where to sit and the young waitress decided to sit me in the corner of the bar rather than allow me to use the dining room. Her excuse was that I would find the chairs too heavy. I’m sure she didn’t mean to be rude but being disabled means being isolated on a daily basis and I did find being separated for whatever reason very offensive and upsetting. I think other diners might have too, as quite a few of them left their meals to come and talk to me. Just a little disability training might be useful in this case.

3.5

Good - 3.5 out of 5

Sinon Thu, 30 November 2023

OK for a short visit

Liked: Nicely renovated hotel , stylish and good for a couple of nights.Nice decor, fairly central location.Comfortable bed with TV and openable window.
Disliked: Poor bathroom layout, toilet roll holder way too lose to the WCPoor Shower head location and pressure makes for a lousy shower in the morning.Small lift and even had to walk up some extra stairs to get to the room but this is an old building.

5

Exceptional - 5 out of 5

Amy Thu, 30 November 2023

Our junior suite was so...

Liked: So pretty! Clean rooms and nicely decorated. Good bar and restaurant areas.
Disliked: N/a

4

Very Good - 4 out of 5

Elizabeth Tue, 28 November 2023

Great hotel in fantastic location...

Liked: Great location. Staff were welcoming and check in was efficient. Room was comfortable and had all the facilities you would need for your stay. Cocktail bar was lovely and good value.
Disliked: Sink in my room had a crack in it. There weren’t many tv channels and street noise was audible at night but to be expected in city centre location

3.5

Good - 3.5 out of 5

Breakaways Tue, 28 November 2023

Good

2.5

Fair - 2.5 out of 5

Daniela Mon, 27 November 2023

Passable

Liked: The location
Disliked: Out of date facilities and cheap furnishings

4

Very Good - 4 out of 5

Karon Mon, 27 November 2023

Very good

Liked: Clean , great location nice staff
Disliked: Room was a little chilly on the window side .

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Grey Street Hotel 2-12 Grey Street, Newcastle upon Tyne