Grey Street Hotel

Only slept here for one night but room and facilities were great and very clean.

Liked: Location.

Stayed here 10 years ago and had a fabulous room and enjoyed it. This time round we had a very small dark room at the back of hotel with a view of a wall. Very noisy with the huge kitchen extractor fan below our room and had no sleep. The mattress dipped in the middle and the hotel looked very tired.

Disliked: Very disappointing.

Overrated. Very small room. Not value for money.

Liked: Very comfy bed.
Disliked: Very small room for a double. Nowhere to sit if you wanted breakfast in your room. Small reception desk - always seemed to have too many staff. No parking facilities - had to use a pay and display public car park nearby. Breakfast was an extra and expensive. We went for a short walk to the Eldon Square shopping centre and had a lovely breakfast for less than half the price. Generally OK but wouldn't stay there again.

Hotel stay

Liked: Friendly helpful staff, great location, fantastic breakfast. Comfortable bed.
Disliked: Fixed shower very high up, no adjustable shower head.Bedroom furniture scuffed and a bit shabby.

Exceptional

Very good

Liked: Gorgeous hotel and brilliant room. Really quiet considering it was on a busy road. No noise from other rooms. Comfy bed and brand new bathroom. Breakfast was one of the best weve had-worth adding onto your room.

Nice hotel, location excellent &...

Liked: The location is excellent for shops, bars and restaurants. The room albeit small are nice and stylish. The bed was very comfy. We got a free upgrade to a deluxe room, a standard double must be tiny as the deluxe room was nice but still small.
Disliked: Small rooms & can be quite noisy as it is on one of the busiest cross roads in Newcastle centre. Outside road crossing beeping can be annoying. A lot of internal stairs between rooms and actually into room 6 which we had. Was ok for us but the elderly or less able would struggle.

Very good

Lovely hotel, I’ve stayed here...

Liked: Best location and I love this hotel
Disliked: Nothing really … if i had to pick anything .. it would be that there is no hotel bar at the moment

Stayed before great location and...

Liked: Good location friendly staff
Disliked: No bar Stayed two nights room wasn’t serviced

Lovely hotel, centrally located with...

Liked: Centrally located, very clean and lovely room. Hotel very quirky, as they have tried to retain some of the old building decor along with the new. Staff very friendly and helpful, welcoming. Lovely breakfast with plenty of choice.
Disliked: Room was very hot, which made it difficult to sleep

Very good