Greenwoods Hotel & Spa, Chelmsford

5

Exceptional - 5.0 out of 5

Donovan Mon, 25 March 2024

Exceptional

Great Stay and Hopefully ill...

Liked: The Gym is Fantastic for a hotel gym. and lovely facilities, sauna, steam room and Pool. The room was large with plenty of room to move about and the TV had great signal.
Disliked: The room was a tad noisy from Road noise, this only bothered me as I'm not used to it at home could of done with some extra try of panelling on the window to prevent this Room 35

Exceptional

Terrible, my first time ever...

Liked: On first arrival I thought it was absolutely amazing, got to the room and it was filthy!! There was dust, water marks, brown stains and mould in the bathroom and room! I’m really disappointed!! We, my partner and myself stayed all but 5minutes and left!!
Disliked: It was filthy!! I wouldn’t let my dog sleep there.

Exceptional

Nice stay.

Liked: Great location, large property. I personally think it is quite expensive for what you get but its a lovely hotel.
Disliked: Its quite outdated could do with a revamp but again thats just my preference.

lovely and romantic

Liked: The garden was beautiful
Disliked: fire alarm late at night but I understand that can’t always be prevented

Very good

Liked: Nice stay. Attentive staff. Nice room service.

Great place to stay, staff...

Liked: Staff were so friendly and cannot fault their attitude, spa was spotless and very relaxing. Breakfast also lovely, not an amazing selection but I'm sure they would have rustled us up something off the menu if we asked.Location is brilliant if you like walking, we had a hearty breakfast and decided to go for a 6 mile walk (basically a big old loop around Stock), which was just what was needed, then a nice little dip in the pool and jacuzzi to relax, perfect!
Disliked: So only a couple of standout things on my dislike list. First was the location of the TV in the room, I understand you don't come to a place like this to watch TV, but was nice to back and chill in the room and watch a bit of telly, but the TV was on the wall adjacent to the bed so meant you had a rather uncomfortable viewing angle whilst watching. Secondly when we came back from the spa, the cleaners had kindly been in our room and had a tidy up, however the smell in the bathroom was unbearable (like a sewery sort of smell), had to douse it with aftershave to try and mask the smell. Lastly was the bed just didn't really feel comfy, my wife and I woke up both mornings with bad backs after having a restless night's sleep. I should have said something but I didnt really know what they could have done other than maybe given us a different bed?