GreenTree Pasadena Inn Guest Reviews
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0.6 miles from Pasadena centre |
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John B, Camarillo Tue, 20 May 2014
Friendly, helpful people; very clean and well kept rooms. I normally don't rave about a motel, but this one really stands out as being exceptional. A very well run operation.
Joseph, Ojai, visiting Pasadena Convention Center Sun, 9 June 2013
Great experience. They were more helpful than expected.
Abel Tue, 12 March 2024
Superb
David Mon, 11 March 2024
Good
Liked: location, and it was quiet and comfortable
Disliked: access from the street is inconvenient. breakfast (such as it was) was poorly attended to by staff.
Hajrullah Sun, 10 March 2024
Exceptional
Xinyi Sun, 10 March 2024
Excellent Service, Room Hygiene Concerns
Liked: I appreciate the positive aspect of the hotel, which is the excellent service provided by the staff.
Disliked: There is almost no breakfast available; the only option is cold bread. I didn't see any hot food there. Additionally, there is no bottled water provided, and you need to buy it yourself at Whole Foods.I even noticed old, dark bloodstains on the bed sheets, clearly indicating that they were not properly cleaned. Moreover, upon entering the room, I detected a very musty odor, as if the room had been vacant for a long time. There were scattered substances on the floor, and I couldn't tell if it was red wax or something else. They were present in many corners of the room, but I didn't dare to examine them closely.
Norma Fri, 1 March 2024
I booked the hotel due...
Liked: The location was quiet.
Disliked: The pillows and the sheets where wet once we enter the room and over night our belongings were wet like if we had wetted them and the blankets that we took ended we one we woke up something was wrong with that room like if it was not breathing air.
Meggan Thu, 29 February 2024
Good
Liked: Staff was friendly and responsive to requests. Across the street from Whole Foods, which was very convenient to walk to. Bed was super comfy.
Disliked: Not updated at all. When I arrived, there were no bath towels, and I only received a single bath towel from the staff when I called down to let them know I didn't have any in my room. Also, very thin blanket on the bed.
Dominick Tue, 27 February 2024
Would stay after revamping structures...
Liked: Convenient location and reasonable rate. We had stayed here in the past. It seemed as if many things were in repair from use and noticed structural issues on propperty.
Disliked: Was not told about requesting housekeeping.Door to Closet was off the hinge,Bathroom door squeaked when opening.Not enough towels, when requested manager brought bigger and better towels.Breakfast was disappointing, No hard boiled eggs or yogurt. One day no coffee left and only white floured breads.
Jennifer Sat, 24 February 2024
Not worth it
Liked: Location
Disliked: It was falling apart. The room was so humid and dingy. The shower leaked, the bathroom door frame was rotted and you could not close the door. There were burn marks on the desk.
Francisco Wed, 21 February 2024
Will look for other location...
Liked: Close to destination
Disliked: Floors were messy. Beds had holes. Sheets were stained. No trash can. Roaches
Elenita Tue, 20 February 2024
It was okay for a...
Liked: For the location the price was good. Room was a good size, bathroom was nice. Easy 15 minutes or so walk to the downtown area. Simple breakfast served in a nice, outdoor, covered patio.
Disliked: A lot of it needed TLC. They are working on the roof right now and there was debris strewn around everywhere.