Good value and helpful staff

Disliked: Room was dimly lit.

Very good

Good value for Pinetop area.

Liked: This hotel is conveniently located in Pinetop Area near my Mom, stores and restaurants. They offer free access to the local Gym for working out - although was too busy when I arrived there. Nice morning breakfast and staff are very friendly. Resolved my issue with fridge in room right away.
Disliked: Just needs to be updated and deep-cleaned. Lot's of skier traffic and contractors staying there. So, getting run down. Also, could be updated with USB's charger plugs, etc., for modernization. But overall, not a problem.

Restful stay

Liked: Comfortable bed
Disliked: Coffee

Short family stay with teenagers.

Liked: Great location. Good breakfast. Love the bar in the lobby and the indoor pool.
Disliked: Needs some updating.

Very good

Liked: The staff was super friendly
Disliked: The breakfast seemed cheapThey need better signage for where the ice machine is located.

I would purposely avoid the...

Liked: The bar, pool and hot tub
Disliked: The women who checked me in was extremely rude and very disrespectful

Liked: The bed was so comfortable. We have stayed here a few times before and have had that same experience. The pillows are soft and the bed is comfortable. The tv is nice and big and has plenty of channels. The shower has plenty of hot water.
Disliked: The breakfast was 45 minutes late in setting up. Eggs were cold and there was syrup but no pancakes or waffles. Tongs were missing from the area to grab bread. Im sure this wasnt the norm for this hotel. Still a very nice place to stay.

Good

Disliked: The coffee wasn’t hot enough in the morning but all else was fine.