Name: GREELEY UNIVERSITY INN/ GREELEY INN
Address: 721 13th Street, Greeley, CO
Telephone: (888) 420-1643

Good

Liked: It went well

Bad

Liked: I wouldn't know because they never let me stay. I let them know beforehand that I would not be arriving until after midnight and the property said that would 100% be okay. When I got there the door was locked and no one would answer the doorbell. I began calling and nobody would answer. I waited for 2 hours trying to call and get someone to come to the door with no luck. And I was charged full price and never got to stay.

Staff was helpful and courteous....

Liked: It was a basic but comfortable hotel room. Nothing fancy.
Disliked: No coffee maker.

Overall good experience just needs...

Liked: The rooms were big enough and prices weren’t bad but breakfast wasn’t much. Would be better if it were a little bit cheaper and/or a bigger and better variety for breakfast
Disliked: The tv always had a pop up and wasn’t working properly for being a smart tv

Bad

Passable

Bad

Horrible… NEVER, EVER STAY HERE!!!

Liked: The location was okay.
Disliked: Room was very dark, with only small wall sconce (that had a bulb out). There was stuff left in the fridge. Only one easily accessible outlet, across the room from the beds and had the tv, microwave, and fridge plugged into it. The second was behind a bed, which I’m pretty sure is against the ADA. Loud people running and stomping outside of the room. Horrible smoke smell, and some weird “Helicopter” noise coming from the ventilation, we think. Garbage was not emptied when we checked in. Two bulbs out in the bathroom.

Pleasant

Water was nice and hot...

Liked: It was available and we needed something for the wrestling tournament. All the good and decent priced hotels were booked up.
Disliked: Fairly run down. Low class. No coffee. Walls are thin and we could hear others. Room was dingy and not much light. Signs requesting not to stain sheets yet sheets were stained upon arrival. charging $10 for key card loss is ridiculous. No one does that. It just adds another bad taste on top of the other negatives. No coffee or breakfast as indicated there would be. Office was not open at seven as indicated on the door… Employee was sleeping in the back room. Booking.com charged my card and I was also charged at the hotel upon arrival. I’m hoping that this gets fixed. Asking for $50 cash as a security deposit was completely odd and offputting. No one does that either. And where was the ice for the ice bucket? Tub is old and dirty. The bathroom door is falling apart. Oh, I do have one or two positive things to say… The floor was decent since it’s brand new.