Pleasant

Bad

Liked: The hotel wasn't far from the southern cross station which was a plus for the hotel, it was a good walk from the shopping centre in docklands and also the aquarium. It was okay since we were only staying for 2 nights.
Disliked: The shower head wasn't producing much water, so we got a family room and it didn't seem like it, it was very slow service and it was weird with the placements of the kitchen area and the tables. Every time we wanted to smoke we had to go all the way to the bottom floor and outside for a smoke.

high humidity

Liked: Location
Disliked: high humidity in room

Very good

Good location

Liked: Location
Disliked: One of front desk staff less helpful upon check-in. She made me call and walk to Booking.com corporate office just to change english name that matches passport. Agoda doesn’t have such policy as long as you have prove of booking number. Another Asian front desk staff has guided me easy steps to amend chceck-in name. I was in fact very tired after a long haul flight to Melbourne.

Superb

Superb

Liked: Location is fabulous, clean, and great price

Good

Very good

Liked: Stay here most times I am visiting as I know the cleanliness & comfort of the rooms.The location & price are excellent & the staff helpful & obliging !!
Disliked: The only draw back is the noise of the trams if you are a light sleeper as I am, so I request a room not facing Spencer St if they have one.