Grayson Hotel - The Unbound Collection by Hyatt Guest Reviews
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Write a review
Patrick Thu, 24 April 2025
We would look for somewhere...
Liked: Check in staff was great. Location was good
Disliked: Bar and F&M staff not good at all. Our room ceiling was not complete and very unsightly. Elevators were not great. One was not working
Jennifer Wed, 23 April 2025
Amazing hotel in heart of...
Liked: Perfect location for our needs
Disliked: Some noise between rooms but did not impact us.
Janice Wed, 23 April 2025
Superb
Liked: Great location, staff was extremely welcoming and helpful.
Disliked: You have to be a contortionist to reach the toilet paper in the bathroom !
Niraj Tue, 22 April 2025
Good
Julian Tue, 22 April 2025
Superb
Francisco Tue, 22 April 2025
Great service, friendly staff, best...
Emer Mon, 21 April 2025
Would stay again and would...
Liked: Excellent location, cool decor, very helpful staff at reception.
Disliked: The shower - it’s badly designed so you have your get wet to turn it on, the shower glazing was leaking so water got all over the floor every time, and there was a weird noise from it. Also don’t like that you have to pay for the water in the room. A free bottle of water seems like the least a $300 a night hotel can do!
Muneeb Sun, 20 April 2025
Superb
Liked: Great location, friendly staff, delicious breakfast
Nicoletta Sun, 20 April 2025
Exceptional
Sarah Sun, 20 April 2025
Location was the best thing...
Liked: The location is excellent for a visit to NYC. Also felt safe in the area. The property was clean.
Disliked: The rooms have no dresser or table to set anything on, elevators are not enough to service the volume of rooms.