Grayson Hotel - The Unbound Collection by Hyatt Guest Reviews
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Cesar Fri, 15 August 2025
Superb
Liked: Very nice staff and clean hotel
Nastassja Fri, 15 August 2025
Exceptional
Mesut Thu, 14 August 2025
Amazing Location!!
Liked: Amazing location! Just one street away from Bryant Park and only a two-minute walk to the metro. The hotel is right in the heart of Manhattan, yet surprisingly quiet with a charming neighborhood vibe. Perfect blend of convenience and tranquility.
Disliked: The elevators were consistently slow—we had to wait over five minutes almost every day, which became quite frustrating. We booked a room with an Empire State Building view, but it didn’t live up to expectations. The room itself was quite small, and the view was mostly obstructed, making the upgrade feel unnecessary.
Lance Wed, 13 August 2025
Exceptional
Melody Mon, 11 August 2025
Great location, amazing staff, great...
Liked: Great location. Staff were absolutely amazing! Food was excellent. Just a great experience all round.
Disliked: Our room was way smaller than the rest of the group (considering we were the birthday girls), and we never had a fridge, or the ice buckets we requested, sent. Our dirty glasses weren’t removed for 3 days and then on day 4 they were, but they never replaced them.
Solether Sun, 10 August 2025
Exceptional
Liked: Convenient and comfortable
Halis Sun, 10 August 2025
Superb
Liked: Location and the breakfast
Disliked: Elevators
Sergeline Sat, 9 August 2025
Superb
Quintrell Fri, 8 August 2025
Exceptional
Liked: Location cleanliness
Disliked: No pool
Anthony Thu, 7 August 2025
Bad
Liked: Reception messed up our booking . A really bad Hotel Manger was totally dismissive even though we had written proof ,
Disliked: The Manager Unprofessional