Name: Grange Moor Hotel
Address: St Michael's Road, Maidstone
Telephone: 0800 031 8416

Not good practice

Disliked: When you arrive you have to sign a disclaimer that any damage has a £100 charge.On checking out key was given to the cleaner a £100 was taken from my card when I contacted the hotel they said the television has been damaged.The television was never used as we were using a iPad to watch Netflix.I contacted the hotel for evidence but still no photo has been emailed over.I think all customers should be warned as you are signing a disclaimer for something you have never seen

I would stay again.

Liked: I had a late night arrival and the property had no problem accommodating my request.

Passable

Liked: Very welcoming staff
Disliked: Room dated furniture tried bed not that comfy some stains on bottom sheet.Sheets had been washed but still stained.Didn't use the bar as found it more for the locals.Could be nice if updated would advise not a place to stay if you have mobility issues as stairs quite steep and no lift my fault for not checking before booking Good location tho

Simply but in accordance to...

Disappointing

Liked: The location was great and staff where helpful
Disliked: The shower was broken, a window did not open, there was only half a blind on one window , poorCondition of furniture and no electric charging points for cars

Poor

Disliked: Room was very tiny and very very hot room no air conditioning or fan to cool down with.

Passable

Liked: Location
Disliked: Basic and dated very small tv

Pleasant

Liked: Friendly and helpful staff - easy check ok and out process. Great for parking, lots of space. Bar and evening venue was spacious.
Disliked: The bedrooms and bathrooms - decor and furniture are dated. Good sized rooms that would benefit from an update.

Stay away!!!!!! Unable to post...

Liked: The rooms were cheap and location was good.
Disliked: It was very dated and in need of renovation, the staff were friendly enough, all bar the landlord, who has some serious issues and is really struggling with paranoia, accusing me and my son of harassing his partner, and even voyeurism.