Grandview Hotel New York

Passable

Liked: convenient location and had parking
Disliked: puddle of some liquid on floor; tv did not work in room; and could hear people really loud in another room

Very poor

Pleasant

Consider other locations over this

Liked: Close to the bus stops, a Stop and Shop, and various food options. Free parking (but very limited).
Disliked: I understand rooms in NY/NYC are small, however the queen bed was up against a wall, forcing my partner to either climb over me or off the foot of the bed. I couldn’t use my CPAP machine at all because there was no nightstand, shelf, or safe way to do so. Couldn’t enjoy having any beverages without fear of spilling (a shelf would be useful). My side of bed, the wall light and outlets on light didn’t work at all—my partner’s side did. I’ve seen worse, but not very clean room. Our feet were black from the floors being dirty, the space between the bathroom sink and the tub was absolutely disgusting with an old shampoo container and trash sitting there. Baseboards filthy, etc. While mattress seemed to be clean from what we could tell, I’d highly recommend mattress protectors because…it’s a hotel, after all. When we needed clean sheets, my partner gave up after a couple of tries to get a fitted sheet as the cleaners didn’t seem to understand what that meant and kept giving us flat sheets.The free breakfast was very hit or miss (many times of no milk when cereal was an option), nothing exciting.I was recovering from surgery I had to come to NYC for (I’m from Southern Maine). I booked via booking.com and specified that there would be a SERVICE dog (NOT pet, not assistance/ESA) accompanying us; about 3 or 4 days into our stay, a message from the hotel popped up from booking.com stating they didn’t accept “pets or service animals.” I contacted booking.com and the representative didn’t understand US laws & was very rude, but that piece isn’t on the hotel itself; what is on the hotel is discriminating against true service animals. Someone eventually did try to change their tune and say they accepted service animals but could potentially charge a deposit or cleaning fee, which is also against the law per the ADA and NYC laws.

Passable

Superb

Liked: fridge in room

Friendly and respectful budget hotel,...

Liked: Staff were extremely friendly, providing extra towels and plates/ napkins, and water. All toiletries were also available so if you forget something they have what you need! I forgot toothpaste and was grateful they had one when I realized at 1am

I have bad experience with...

Liked: In bathroom no soup no shampoo toilet not clean
Disliked: Outside of the building

Disappointing

Liked: The location
Disliked: The television was not working. They didn't clean everyday.