Grandstay Hotel & Suites Guest Reviews
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Ball Wed, 30 July 2025
Pleasant
Liked: The hotel looks nice from outside and it's clean
Disliked: It doesn't have an elevator. The receptionist left the desk while we were trying to find our way to the second floor. When he returned, he attempted to help us carry our luggage to the second floor but then left what he was carrying at the top of the stairs to answer his cellphone. It's a cheap place. No breakfast included.
Amy Mon, 28 July 2025
Affordable for a place to...
Liked: We left a piece of personal property at the hotel. We live out of state. I called to see if they found it in our room. They did! I sent a prepaid envelope and Jamie Patel has good customer service.
Disliked: Stayed on the first floor. I could hear every step the person about me walked or ran. I was up at 5:30am because the person above me was and walked around for 2 hours straight. I heard their shower start and stop I heard their door slam shut.
David Fri, 28 June 2024
Passable
Debbie Mon, 17 June 2024
Decent. I would stay here...
Liked: The breakfast area is clean and seating is comfortable. The stafff is very friendly and helpful. The location is great.
Disliked: Our room had the smoke detector battery removed, and it smelled like smoke. It got into all of our clothes throughout our stay.
Kristen Mon, 3 June 2024
Decent. Would stay here again...
Liked: Happy to have the pool!!! (Kiddos said it was really cold) Beds were pretty comfy. Location convenient. Staff responsive. Breakfast seemed to have decent selection!
Disliked: It didn’t seem super clean - feet/socks were filthy. Drains didn't work very well in sink or tub. Only had one bath towel for 3 people but then also had like a medium towel…
Diane Sun, 26 May 2024
I wouldn’t stay here again!!...
Liked: It was close to an ailing family member’s home.
Disliked: The room was not the cleanest. Dirt and cobwebs in the bathroom. Door to the room was difficult to get it to stay closed. Outlet in the bathroom kept shorting out when using the hairdryer. Breakfast was not appealing!!
Travis Fri, 24 May 2024
Passable
Jackie Thu, 23 May 2024
Room was comfortable and clean,...
Liked: Yogurt
Disliked: Not much offered. Fruit, yogurt, bagel, bad coffee, waffle
Joe Mon, 20 May 2024
Exceptional
Darwin Sun, 19 May 2024
We would stay here again...
Liked: The location was great for us, very quiet and close to family and easy to get to. A walk away to Culvers. The manager was very nice.
Disliked: No refreshments available to purchase. The stairs to the rooms may some day be difficult for us --did not have an elevator.