GrandStay Hotel & Suites Peoria Guest Reviews
Write a review
|7.7 miles from Peoria centre|
Write a review
Trina, Rock Island Mon, 6 May 2019
Nice hotel. We were looking for something close to Monarch Music Hall.
Liked: Quiet room!
Disliked: Can't really say anything was bad except the shampoo.
Allison, Porter Mon, 1 April 2019
Liked: The Lockheed Suite was so nice. Very clean and great jacuzzi in the room.
Julie, Edgerton Fri, 26 October 2018
Pillows suck. Bring your own!
Liked: Location and the room set up was good.
Disliked: The pillows seemed to be the ones that you pull from the back closet when unexpected guests arrive. Very lumpy, none of them were the same type of pillow. They really sucked.
Mitch Wed, 12 May 2021
Liked: The beds were comfortable and the shower was big with good water pressure
Disliked: The room had trash in the dressers and other areas. The breakfast was all prepackaged and had very limited options. The pool and hot tub were closed
Jessica Mon, 10 May 2021
Great stay! I would definitely...
Liked: I had called the day before to switch rooms and they were having difficulties with their computers. However, she was very kind and took my information and made the switch. When we got there, they were still having difficulties but the staff was extremely helpful, kind, and did everything they could to make our stay enjoyable!
Disliked: The only problem we had was a delay due to the computers being down but that was beyond their control.
Paige Mon, 10 May 2021
Jodie Sun, 9 May 2021
Jen Sun, 9 May 2021
Very unorganized at the front...
Anonymous Sun, 9 May 2021
Jacolby Sun, 9 May 2021
Sabra Sun, 9 May 2021
Good sleep for road trip
Liked: The staff was very friendly, and the room was nice for the price. Despite the little set backs mentioned above, I would stay here again. Those of us who work with the public, value kind and friendly staff more than anything. The public can be mean, so a smile and friendly conversation goes a long way. Thanks for the peaceful and comfortable night's rest. If I'm ever back here I would stay again. Thanks to the staff for all they do, these times are difficult for all of us "essential workers".
Disliked: Just a minor thing, there was an old cup from a fast food restaurant on our window sill, and a couple of pieces of trash in a cubby in the hall. I'm appreciate the free breakfast, but it was just a little sparse. I'm sure they're having problems finding staff, like so many of us. I'm sure they're doing the best they can with the staff they have so these things wouldn't affect whether I'd stay here or not. I understand the struggle!
Ashley Sun, 9 May 2021
Smith Wed, 5 May 2021
Toilet didn?t work
Disliked: My toilet stopped working in the middle of the night called to complain they told me maintenance will be there in the morning I told them I checked out at 11 they offered me a room but I had a hot tub room and they didn?t have another one to accommodate me asked for a full refund and was only offered 25$ before also before maintenance even looked at the toilet when I called they seemed to know it was the toilet handle which tells me management is to cheap to fix properly