GrandStay Hotel & Suites La Crosse Guest Reviews
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1.2 miles from La Crosse centre |
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Mackinzie Mon, 18 March 2024
Disappointing
Liked: Got downgraded in rooms and didn’t get a discount.
Brenda Mon, 4 March 2024
It was good overall except...
Liked: A little secluded from the city
Disliked: Not as clean as it should have been
Nancy Tue, 27 February 2024
The 2 individuals who prepared...
Liked: Location was perfect; our space was large and lates out well
Disliked: Not that we were in LaCrosse to watch television, but neither of our televisions worked. I stopped at the desk, but the desk clerk provided no help at all. She just said the tv’s were being replaced.To watch local news and weather was our purpose for turning on the tv.
Curtis Mon, 26 February 2024
Everything was good, except breakfast....
Liked: Location
Disliked: A lot of homeless population next to hotel
Laura Mon, 26 February 2024
Overall disappointment and will not...
Liked: The bed was comfortable. Fast wifi. Front desk staff was friendly.
Disliked: The room was not cleaned well. Hair and dust in the bathroom, the shelves looked like they hadn’t been cleaned in months. Dirty/ crusty finger prints on the counters in kitchen. Food scuz in the sink and stove top. Windows had drippy nose print marks from dogs (pets are allowed) the furniture was ripped up on the corners from animals. Loose and ruffled carpeting. Needs renovation and a better cleaning staff. Breakfast was pittaful, if you go later than 7:30 there is only cereal, they don’t restock anything. Also it’s incredibly dirty and not kept up after. The homeless camp across from the parking lot was often loud and disturbing. Spend the few extra dollars at the Hampton across the way for great breakfast, clean rooms and a peace of mind of safety.
James Tue, 20 February 2024
Old, but nice hotel. Needs...
Liked: Friendliness of staff
Disliked: Breakfast area not kept replenished. Had to go to front desk to ask for milk, eggs, and juice. Next day went down early. No syrup, eggs. Was told there was no milk. Food was good when they have it. Just needed someone to be there to replenish. No milk? Poor planning. Phone charging in room did not work
Tammy Mon, 19 February 2024
Exceptional
Liked: I liked the location of the hotel... very close to shopping, bars, breweries, and eateries, but yet it was also a more quiet location. The staff were wonderful and my suite was spaceous.
Disliked: There were stains in the hallway carpets that immediately caught my attention, which threw a red flag as to what my room might be like. My room, for the most part, was very clean aside from the front of the dishwasher, that looked like it hadn't been cleaned for a very long time, alongside of the side table lamps by the bed. I went to breakfast at 7:30, and there were no hot food items remaining, with the exception of a few sausage links and one piece of french toast in the warmers. All the pitchers of juice were empty also.
Cantua Tue, 23 January 2024
Exceptional
Liked: The suite was comfortable and allows for privacy within the family. The swimming pool was not huge but sufficient for entertainment.
Kristine Fri, 5 January 2024
Very good
Anonymous Tue, 2 January 2024
Exceptional