Grandstay Apple Valley Guest Reviews
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|0.8 miles from Apple Valley centre|
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Mix Mon, 10 May 2021
Liked: The hotel was very nice
Disliked: That it did say pool was open then we get there it was closed
Donna Mon, 3 May 2021
Noemy151515 Sun, 2 May 2021
Liked: The staff was friendly.
Disliked: Missing shampoo and soaps.
Jennifer Tue, 27 April 2021
Great location near the zoo
Liked: Although it makes sense due to COVID that the breakfast is grab-and-go, there can still be more variety, including yogurts and bagels. Other GrandStays offer grab-and-go bagels w/cream cheese that you can toast in your room, which is a nice option.
Jaime Mon, 26 April 2021
Liked: It was a decent room, but the top rod lock was broken & there were holes in our bedroom wall & door. Looked like there had previously been a fight in the room. Didn't have bedding for pull out couch, the bathtub kept dripping water & the bathroom sink took forever to drain.
Disliked: That, during booking, I wasn't informed of a $50 deposit that was charged at check-in, then charged $50 again the very next day. Still waiting to receive my deposit back & going through many issues in regards to this & have been back home for almost 2 weeks now.
Darcy Sun, 18 April 2021
We were pleased overall.
Liked: We were glad something was served for breakfast vs. nothing.
Disliked: We were disappointed that breakfast was not served as usual but understand the circumstances of COVID. When we called to ask the hotel questions before arriving: we asked if breakfast would be offered and were told Yes. No one from the hotel elaborated saying it only included items individually wrapped and a very limited selection compared to a typical breakfast served at a hotel. We would have prepared ourselves better before arriving had we known the situation in MN. We had to go to the grocery store and purchase things we were not expecting to. Also, there was not anyone from the hotel at the front desk a few times we came down to get "breakfast". We would have to wait for someone to return to get us breakfast. We were on a schedule so we didn't always have the flexibility to wait. Maybe a little understaffed???
Jacqueline Sun, 18 April 2021
Great weekend getaway
Liked: I like that the room was quite spacious and clean. The room smelled nice and I really enjoyed taking baths in the jetted tub. The location was amazing, just a few minutes drive away from food and stores.
Disliked: Due to COVID, the breakfast was in the reception and only the receptionist has access to the breakfast bar, so I had to tell her what I wanted, a bit inconvenient. The selection was also just minimal. Would like to have more choices for breakfast. The hotel itself was getting quite old to a point that I think a renovation should be done ASAP.
Breanna Sun, 18 April 2021
Carmen Sun, 18 April 2021
Liked: The room I reserved was not the one I received. The blankets had cigarette burns, the carpet had burns. There was no soap in the bathroom. The morning staff was awesome! The elevator had some sticky dry substance on the floor and our bathroom was filthy. I don?t complain about anything usually but being the GrandStay I would imagine it to be way more than it was.
Disliked: Location and outside appearance.
Anna Sun, 18 April 2021