Grande Cayman Resort Guest Reviews
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Write a review
Juanita Thu, 3 July 2025
Mixed feelings
Liked: Location and the view were amazing. The staff for the hotel is very pleasant. Live dj at the pool. Bar at the pool. The water slide was nice. The location is amazing 15 to 10 minutes from everything. Did not spend lots of time in the room. It was a pleasant place to lay my head down.
Disliked: Turn and burn on cleaning. Mildew in shower, use soap left. Dity floors. Dirty air filters. There was so much outside trash from people leaving outside rooms.The elevator broke down. The wait to get an elevator from 11 am. to 4 pm is awful. Staff holding up and guest.The pool was closed due to several reasons throughout the day. None of the light sockets worked in the kitchen. Lost power for a moment. At one point, I got a notice of a fasle warning to evacuate.
Debbie Thu, 3 July 2025
Loved the location and amenities...
Liked: Room was clean.bbpool area was great. Lots of stuff for kids
Disliked: Not enougf towels for 6 people but the issue was resolved. Staff brought us extra towels.
Judy Wed, 2 July 2025
Passable
Juan Wed, 2 July 2025
Disappointing
Marina Wed, 2 July 2025
Exceptional
Kimberly Tue, 1 July 2025
My stay was amazing and...
Liked: Everything we needed was here! There was no need to leave!
Disliked: There wasn’t anything I didn’t like!
Anonymous Tue, 1 July 2025
Had a good time but...
Disliked: Customer service... The front desk wasn't very helpful, When checking in there were 4 people behind desk area and one person checking people in, with a line of people waiting. Also My wife asked for towels at front desk and one lady told my wife she didn't have any back there she would tell housekeeping. Two hours later I went back to desk and a different person went to the little office area and got towels and handed them to me. The main pool was very cloudy and was closed 2x without really letting us know why. We have stayed at this location numerous times and this is the worst experience to date. When it was Long Bay Resort it was hands down our favorite place to stay. I hope y'all can bring Grande Cayman up to the level Long Bay had it at one time.
James Tue, 1 July 2025
Exceptional
Juan Mon, 30 June 2025
Exceptional
Destyni Mon, 30 June 2025
Very good