Grande Cayman Resort Guest Reviews
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|5.0 miles from Myrtle Beach centre|
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Douglas Thu, 14 October 2021
Nice place except no hot...
Liked: Beautiful location steps from the beach, pretty clean. The room was nice and modern.
Disliked: We had an issue with no hot water for several days and the staff seemed ok to just let it go! Out of the four days we had on day with hot showers, after we learned the trick of turning on all three faucets to hot and waiting 20-30 minutes for the water to warm. Facility REFUSED to move us. The first few complaints fell on deaf ears and finally when I got mad they came to the room and did nothing! One maintenance guy said ?sorry, 5th floor does this sometimes?. Really put a damper on the whole stay, you get out of the ocean and are cold run back to the room for??a cold shower! Nice anniversary gift Grand Cayman! Probably won?t be back and we will warn others!
Karen Wed, 13 October 2021
Angie Wed, 13 October 2021
Liked: Everything but the parking garage
Disliked: The parking garage it is too little for pickup trucks
Mercedz Tue, 12 October 2021
Danyl Tue, 12 October 2021
Disliked: Everything . Roaches , the staff , the parking the concierge; the room ; the view . Wasn?t properly cleaned. The sheets had stains on them
Anonymous Tue, 12 October 2021
Liked: I made myself accept this room because i was in town for my brothers memorial. Right off the bat crappy room and no view. I did not have time to get a refund, they did offer, and locate another room. I will not book thru booking .com again. The listings are not clear as to room location. Then unable to upgrade at time of arrival was wrong as well. I offered to pay any additional cost to upgrade.
Disliked: I booked an ocean front room. It listed as ocean view. I sent request to be direct ocean view and up in the air. I got there and i tried to change to at least a higher level. My room was on ground floor. Never told it would be ground floor. My ocean view was two bushes. could not see anything. When i entered room first thing i saw was a palmeto bug. I was very disappointed. The desk manager would not budge she said we are 100 % full..which was a load of crap!
Casualtraveller78 Sun, 10 October 2021
Grande Cayman - awesome!
Liked: The Guest Services Mgr, Shaniqua, went well above and beyond to fix a snafu that Booking.com made. She is the reason why we enjoyed our vacation! Thank you!!!
Shakera Sun, 10 October 2021
Liked: Nice view
Disliked: The room wasn't clean , the bed sheets had stains on it ! The room was very tight and compact didn't feel cozy wasn't worth the money spent . Wouldn't stay at this location again .
Danielle Sun, 10 October 2021
Nice but could?ve been better.
Liked: Great location. Multiple pools & spacious enough for my family & I.
Disliked: There was hair on the shower walls and a piece in one of the beds. A few staff members were being rude with my family members after asking simple questions.
Zaquan Sun, 10 October 2021