Grand Z Hotel Casino by Red Lion Hotels

Superb

Very nice, would absolutely come...

Liked: The young lady at the front desk was so nice and helpful! The whole place was very clean. The rest of the staff was all so nice!

Exceptional

Disappointing

Liked: It was nice and clean
Disliked: The AC didn't work I talked to staff 3 times before someone was sent and when sent was out in another room the AC didn't work in that room either. When checking out I informed them it was not working either the staff commented I'm sure there are lots that are not working.

Exceptional

Exceptional

Nice facility that could use...

Liked: The rooms were large and comfortable
Disliked: Staff gave off an attitude that guests were an inconvenience. For instance, when housekeeping missed our room the front desk staff acted annoyed. Multiple errors on order in restaurant. Overall, training appeared lacking.

Casual trip.

Liked: The cleaness
Disliked: The lack of informational services. Not very convenient.

Fine for a night.

Liked: Good value for quick stay