Grand Villa Inn & Suites Westchase

Exceptional

Exceptional

Very dirty, disappointing, feels unsafe.

Liked: The location was decent with many restaurants and shopping nearby. At least they gave us clean sheets on the bed since everything else was dirty.
Disliked: It was dirty. The floor wasn't cleaned and there was dust, leaves and dead bugs all over. There was an awful smell (it smelled like dirty feet), and there was long curly hair all over the bathroom floor, bathtub and walls. There was mold and peeling on the ceiling bathroom. The microwave was peeling.Super noisy, guests coming drunk at all hours of the night laughing and slamming doors. We couldn't sleep. Plus, our door lock was broken. It seemed like there was a break-in in the past and wasn't properly fixed, which was scary to us. Not even the tables were wiped, there was food and sticky substances all over them.Poop marks around the bathroom door handle and walls.The walls were peeling, and there were random drawings on them.No coffee available. It was supposed to be available 24 hours.Clearly, no one cleans the room in between guests.

Exceptional

Passable

Exceptional

Superb

Exceptional

Good