Grand Traverse Resort and Spa Guest Reviews
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Littygangent Mon, 11 March 2024
Exceptional
Thomas Sat, 9 March 2024
Pleasant
Brent Mon, 4 March 2024
It was just okay.
Liked: It was a nice location and great view from some area of the hotel. We were stuck in a corner by the elevator so that blocked quite a bit.
Disliked: Staff wasn’t friendly at least some of them we interacted with. Our room was in a corner by the elevator so that blocked some of our view in the tower even though we paid for a deluxe king room.
Tia Mon, 4 March 2024
Superb
Emilee Fri, 23 February 2024
Great time at Grand Traverse!
Liked: The staff was extremely helpful with an issue we ran into with needing to move our check-in date. They were very accommoadting, polite and porfessional.
Disliked: Only on the day we left, our kids complained of their skin tingling/stinging. I think the chlorine levels in the pool might have been too high (kids had similar reactions with a neighbor's pool). They went swimming first think in the AM so the pool might have just been treated. My kids' skin is extra sensitive so it might not have affected most others but something to think about if you have sensitive skin.
Annette Fri, 23 February 2024
It was great in so...
Liked: Very clean
Disliked: Not enough staff stores and restaurants where not staffed horrible experience at jacks tap room waited 45 minutes for ice tea dinner was comped the waiter was not trained not his fault the manager a women who had been there 30 years was at her Witt’s end. Upper management is not doing a good job of overseeing this I would not recommend anyone ever eat at either place airie was nothing special. The coffee shop was our fav but only open till 3 what is that at a resort? The arcade was only open Friday and Saturday just pitiful. I would not say resort it was like an old has been with accommodations. The room was great and the view was great. Just very sad with resort. Feel no longer there.
Dykstra Fri, 23 February 2024
Very good
Ronald Thu, 22 February 2024
Nice
Laura Thu, 22 February 2024
We were staying because we...
Liked: It was amazing!
Cristina Mon, 19 February 2024
Ok for off season prices...
Liked: Lots of amenities - arcade, shopping, pool, kids water play equipment, coffee shop... rooms were clean. Beautiful view IF you go up high enough
Disliked: Arcade is cramped and small Renovations make things a bit cramped in the restaurant area Beds and pillows are not very comfortable View only visible from up higher. Location is far from downtown. Couldn't even get many pizza places to deliver there so we picked up from one that looked fun.