Grand Smokies Resort Lodge Pigeon Forge

Poor

Liked: Location and pool. However, the slide wasn't clean
Disliked: When we checked in, the TV didn't work, and the bathroom light was flickering, so I called front desk who offered us new room on the other side as I requested however when we packed our stuff and moved to the other room it was 1 king bed and not 2 queen as booked so I had to go back to front desk again as front desk lady called us and asked to leave new room then family had to wait in the hallway after waiting we're told that we have to go back to the original room and the maintenance man was still working on it, this was not pleasant at all after traveling more than 4 hours with kids,

Very good

High recommend!

Liked: Affordable, centrally located, quiet area, spacious room and great view.
Disliked: Ok. Its RANDOM, but the shower curtain wasn't keeping the water in, on the walled edges, so the shower pressure was super high, but left the bathroom floors practically soaked where I was cleaning it up with all the towels, which probably created more restocking of towels for my room. I tried adjusting the curtain and even the shower head but it was a tad irritating. My hair was soaked!

This place was a great...

Liked: They accommodated us with a pet free room. My husband is allergic and our room was clean and pet free! Thank you. Staff were nice and even the other guest we came across were very nice.
Disliked: Ice machine was broken on our floor. I only wrote this down because this is all I could think of negative.

Exceptional

Exceptional

Exceptional

Very good

Exceptional