Pleasant

Liked: Location
Disliked: Hotel staff

Exceptional

Liked: All the above with rating of 4
Disliked: The doors were having static charge and causing 'shock

Exceptional

We enjoyed our stay and...

Liked: The hotel lobby was nice and open with Starbucks, restaurants, and bakery. Room was excellent--comfortable, clean, with great shower. Location is near shopping and freeway. Downtown is not too far.
Disliked: Check-in was ok--my message through Booking.com to the hotel went unnoticed. Staff was nice. Parking was a hassle each time. There were a lot of empty parking spaces reserved for what, I don't know. Hotel can do better in explaining parking to guests. The casino lobby area's air always smelled like smoke--air circulation was not very good. I never experienced this before at other casinos. This needs to be improved. I dislike their logo--GSR. Sounds like a government agency. It's unfortunate because they have a nice name, so it would be better to spell it out than use the abbreviated name This is for the Marketing team.

Excellent night, good steak.

Liked: Large room and bathroom, good view, upgrade good value, pool with view.
Disliked: Where was Willard Whyte?

Good

Liked: I like the look of the place and the staff
Disliked: The beds was not comfortable at all. Bathroom to dark.

Great value and comfortable hotel

Liked: Very comfortable rooms. Ample parking. Good restaurants. Used the casino in the evening and enjoyed the free flow drinks.

Good

Exceptional