Grand Sierra Resort And Casino Guest Reviews
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|3.3 miles from Reno centre|
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Julian Thu, 23 May 2019
Liked: The room was nice and clean but some of the outlets did not work.
Disliked: There was a weird convention going on with people dressed in fury animal costumes and they were everywhere until late hours in the evening crowding the elevators and restaurants, etc. That was the only annoyance.
Christina Wed, 22 May 2019
Liked: They Hotel staff was great, The room was Beautiful. The beds where super comfortable. I had the Buffet Brunch Buffet. Omg so many choices it was delicious. Wish I would have tried the Dinner.
Disliked: They had some type of Convention going on. Thousands of people. This was awkward and uncomfortable. I can't start to explain this. I will be going forward. Check events.
Andrew Wed, 22 May 2019
Liked: The rooms were nice, I loved the pool area! it was way beautiful!
Disliked: The staff was a bit rude when we checked in. I called the day before we checked in to ask them when the pool opened and the guy told me 9, so the next morning we got all ready to go swimming and i called the front desk again to make sure the pool was open cause it was a pretty far walk from where we were, she told me it didn't open till 10. When i told her somebody yesterday told me it was 9, she was pretty rude about it. Also the room said it would have a microwave and it didn't, even though there was a spot for one and when i called to ask for one they said we don't have microwaves.
Jeremy Wed, 22 May 2019
Gabriel Tue, 21 May 2019
Liked: breakfast good!
Disliked: Maintenance support, I mentioned twice about an elevator been broken on the floor 8 where you push the buttons, electrical cables exposed and almost got electrocuted. LOL
Gustavo Tue, 21 May 2019
My wife loved the casino...
Liked: The cleaning staff very awesome person,
His manager on duty was very nice to as.
The room very nice and clean, plus very big rooms as well,
Disliked: That i requested a double bed in my room and we didn't get it, My son and daughter end-up sleeping on the carpet, that i did not like at all!! But everything else was very good.
Lori Tue, 21 May 2019
It was exceptional.
Liked: Availability to pool area
Yolanda Tue, 21 May 2019
Liked: The Hotel was immaculate, staff was great from restaurants to housekeeping, and front desk staff.
Disliked: We weren't told about the convention that was there, which didn't allow us to use pool on Saturday. The staff was accommodating though.
Lorraine Tue, 21 May 2019
Barbara Mon, 20 May 2019
Liked: It was very nice
Disliked: I could have used the warning about the furry convention