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AustraliaGrand Plaza Hotel Branson Guest Reviews
Overall Average Score:
Pleasant (3 out of 5)
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Kaitlyn Mon, 15 July 2024
Didn’t like anything about the...
Liked: Didn’t like anything about the property. Showed up and it was shut down by the city. For safety reasons. Yet we were told nothing and I’m still working on getting my $500 back…
Disliked: Didn’t like anything about the property. Showed up and it was shut down by the city. For safety reasons. Yet we were told nothing and I’m still working on getting my $500 back…
Nathan Sun, 14 July 2024
Bad
Liked: Nothing
Disliked: It had a condemned sign on the front door. The sign also stated it was unsafe for living conditions. I was not told by the hotel property or by booking. com that the hotel was in this condition. By the looks of the hotel it has been that way for a while but booking. com makes it look like it’s up and running. How many more people are going to go book a room and find it like I did. I do all hotel stays on booking. com but now I may go to another website to find hotelsI am extremely disappointed with booking.com and its service. I have not been compensated in anyway or gotten a refund for the room I reserved. Not a happy customer
Linda Mon, 4 March 2024
Ripped off by booking.com
Liked: Nothing. The Grand Plaza is closed down. Booking.com stole my money and won't get back to me!!!
Disliked: The fact that you took a payment for a Hotel you knew was closed. 284.$$ You never informed me and you have not made it right.. The front doors were locked. I did take pictures.
Shannon Tue, 20 February 2024
Passable
Ashley Sat, 3 February 2024
Update your site!
Liked: Had a spa in the room so that made up for a lot of things
Disliked: I didn't like the fact that there site had a lot of lies, didn't say the pool and hot tub was closed, also said there was a buffet and there was a lady passing out a grab and go breakfast felt weird didn't like it
Michelle Sun, 28 January 2024
Horrible experience
Liked: Nothing. Do NOT stay here! Ran down property. Everywhere was dirty.
Disliked: Everything. Upon arrival there was a sign on the door “as of Jan 31st this property will be suitable for down do to not having a business licenses”
Miranda Wed, 24 January 2024
Bad
Liked: Location
Disliked: No hot water, the most uncomfortable bed I’ve ever slept in at a hotel. Staff was not friendly
Ann Fri, 19 January 2024
Good for the money. Staff...
Liked: Good location. Warm pool.
Disliked: Mattress could have been better. Hot tub broken. One day they ran out of hot breakfast 40 minutes before it was over.
Tim Wed, 10 January 2024
Very good
Brittny Sat, 6 January 2024
Pleasant
