Grand Millennium Auckland Guest Reviews
Write a review
|0.3 miles from Auckland centre|
Write a review
Natasha Thu, 11 August 2022
Disliked: My room was never serviced despite click the "Service Room option in the room. vI was later told that I had to advise the front dest...but was never told this on arrival.
Lisa Thu, 11 August 2022
Liked: Good location, Parking available, good size rooms and bathrooms. Helpful reception staff.
Disliked: No housekeeping available on a daily basis due to staff shortages. They did change the sheets and towels when requested as we were there for three nights.
Helen Thu, 11 August 2022
Francisca Thu, 11 August 2022
Liked: Good facilities
Disliked: One front desk staff seemed reluctant to help me and seemed uncertain if she had arranged things properly.I needed discount taxi booked for early morning pick up to airport.Next morning 2 taxis arrived.Neither we?re the discounted taxi that she had confirmed with me.I took one of the taxis.En route to airport, discount taxi called wondering where I was.She booked 3 taxis.Not great for the taxi drivers who missed out on fare.Not great for me who paid too much fare.I suggest arrange transport yourself.This was an unnecessary and costly mess.
Shuk Wed, 10 August 2022
Liked: location is great.
Disliked: there was a smart tv but not connected. only see free channels. the facilities are quite old.
Nick Wed, 10 August 2022
Liked: Second best buffet I've ever had, being a frequent worldwide traveller.... but best in Australia/N.Z.
Disliked: The railings at certain levels we're disturbingly low.... compared to Australia.As a taller person I felt I was going to fall over the edge. Unbelievable how that height was ever allowed.
Kamran Tue, 9 August 2022
Really bad experience Ohnlsty
Liked: To be honest nothing. It?s really bad experience no conditioner for my wife the room was dirty
Timothy Tue, 9 August 2022
Great facilities, exceptional and attentive...
Liked: Room was very spacious and the bathroom was well supplied. Staff were fantastic an so friendly. Best thing is that I was there for my wedding anniversary, and the hotel gave us a cake with Happy Anniversary on it- fantastic service!Location was excellent. 24hr room service was great too!
Disliked: Beds were on the firm side, softer would be better.Buffet breakfast at 35 a head, could have been better, but that may be due to staff shortages post covid. For example a few extra options in the breads/toast department like bagels or crumpets, a few different options for breakfast smoothies too.Sadly their hotel restaurant was closed on the Night we were there (Monday).
Anna Tue, 9 August 2022
Jayna Tue, 9 August 2022