Good

Disliked: My room was never serviced despite click the "Service Room option in the room. vI was later told that I had to advise the front dest...but was never told this on arrival.

Good

Liked: Good location, Parking available, good size rooms and bathrooms. Helpful reception staff.
Disliked: No housekeeping available on a daily basis due to staff shortages. They did change the sheets and towels when requested as we were there for three nights.

Good

Nice place

Liked: Good facilities
Disliked: One front desk staff seemed reluctant to help me and seemed uncertain if she had arranged things properly.I needed discount taxi booked for early morning pick up to airport.Next morning 2 taxis arrived.Neither we?re the discounted taxi that she had confirmed with me.I took one of the taxis.En route to airport, discount taxi called wondering where I was.She booked 3 taxis.Not great for the taxi drivers who missed out on fare.Not great for me who paid too much fare.I suggest arrange transport yourself.This was an unnecessary and costly mess.

Poor

Liked: location is great.
Disliked: there was a smart tv but not connected. only see free channels. the facilities are quite old.

Exceptional

Liked: Second best buffet I've ever had, being a frequent worldwide traveller.... but best in Australia/N.Z.
Disliked: The railings at certain levels we're disturbingly low.... compared to Australia.As a taller person I felt I was going to fall over the edge. Unbelievable how that height was ever allowed.

Really bad experience Ohnlsty

Liked: To be honest nothing. It?s really bad experience no conditioner for my wife the room was dirty

Great facilities, exceptional and attentive...

Liked: Room was very spacious and the bathroom was well supplied. Staff were fantastic an so friendly. Best thing is that I was there for my wedding anniversary, and the hotel gave us a cake with Happy Anniversary on it- fantastic service!Location was excellent. 24hr room service was great too!
Disliked: Beds were on the firm side, softer would be better.Buffet breakfast at 35 a head, could have been better, but that may be due to staff shortages post covid. For example a few extra options in the breads/toast department like bagels or crumpets, a few different options for breakfast smoothies too.Sadly their hotel restaurant was closed on the Night we were there (Monday).

Very good