Grand Hyatt San Antonio Guest Reviews
Write a review
Write a review
Kim Mon, 21 July 2025
Exceptional
Astrid Mon, 21 July 2025
Exceptional
Janett Fri, 11 July 2025
Superb
Anonymous Thu, 10 July 2025
Superb
Heggs Thu, 10 July 2025
Excellent
Liked: The property was really nice everything was clean and neat in the room
Disliked: N/A
Anonymous Thu, 10 July 2025
Very poor
Disliked: We encountered several issues during our stay:On the first day, breakfast was chaotic. While we understand there was a rush, there was no clear process in place to manage it. We raised our concerns, and to their credit, the second day was more organized despite similar crowds.The billing process was particularly disappointing. I was incorrectly charged for breakfast, which was supposed to be included. Though the charge was waived after I pointed it out, I was again charged after returning home. I had to call once more to have it removed.These repeated errors leave me questioning the reliability of the process. Vacations should be stress-free, and the need to closely scrutinize the bill for such mistakes is not something I expect from a hotel of Grand Hyatt’s reputation. Based on this experience, I would hesitate to return.
Jasmin Thu, 10 July 2025
Exceptional
Jesus Thu, 10 July 2025
Exceptional
Ricardo Wed, 9 July 2025
Fee need to be apply...
Liked: I like the location and clean place
Disliked: Fee of the place was not what in came out on the app i pay more that it was in the app
Gabriel Tue, 8 July 2025
Superb