We throughly enjoyed our stay

Liked: Excellent staff at checking in a big thank you to Mae a great ambassador for the Grand Hyatt Hotel
Disliked: The hotel room doors bang loudly when they shut

Superb

Lovely hotel but you can?t...

Disliked: We paid for a deluxe room that was meant to have sweeping views of the city. Unfortunately our only view was the tennis court that was right outside our window.

Superb

Superb

Liked: The bed was very comfortable, and the pillows were FANTASTIC. Location was good. Rooms were good and clean, bath was nice and big for a soak after a day exploring.
Disliked: The menu to order room service which is on a QR Code printed on a loose sheet, was removed on the last day, before I checked out and had to be replaced, and the drink that came was not what I ordered but the food was OK (not great).

Very average stay long wait...

Liked: Room was off a suite with a door seperate from main room a bit small. Faulty lamp and leaking shower, maintenance needs to be look at. Have stayed there before a couple years ago standards have dropped.
Disliked: Average stay and over priced. Probably would not recommend to family or friends.

I would stay again as...

Liked: Location, facilities excellent and got a complimentary bottle of wine as stayed over to celebrate my 50th but I had to request this.
Disliked: Staff were not very informative about the hotel. Asked about parking and was given wrong info.

Everything I had hoped for...

Liked: View from the room, spectacularBreakfast was sensational, so much to choose fromFoyer was beautifulAll staff were friendlyLocation perfectBathroom and spa very well appointed
Disliked: Nothing

Exceptional