Grand Hyatt Melbourne Guest Reviews
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|0.4 miles from Melbourne centre
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Laura Fri, 23 February 2024
Was great and would definitely...
Liked: the staff were lovely upon arrival, service was very punctual, location was fantastic as i was in walking distance to the MCG, food tasted great, the room was comfortable and clean
Disliked: upon check in the gentleman was very blunt and said my room wasn't ready and wouldn't be for a little while, when i asked how long he just said not sure. I didn't get access to my room until nearly 4pm, almost an hour later. Caitlin was the one who came and asked me how she could help me and got my room sorted straight away, i was very grateful for this and her service to those that were being told to wait.And the price of the food on the room service was expensive.
Steven Fri, 23 February 2024
Amazing weekend getaway close to...
Liked: Position and view. Standard of room amazing.
Sunny Fri, 23 February 2024
Kunal Fri, 23 February 2024
Great location but lacking in...
Liked: Location and cleanliness
Disliked: No in-room dining past midnight. The room was also very hot during the night. The cooling was inadequate.
Kate Thu, 22 February 2024
Cass Thu, 22 February 2024
Disliked: Price was just so inflated due to Taylor Swift being in town, to then charge crazy breakfast prices on top. No late night room service. Abs room service was very average food.
D.gracie Thu, 22 February 2024
Great hotel in city centre...
Kathryn Thu, 22 February 2024
Liked: Bar open late.Early check in request granted.Staff very accommodating.
Kylie Thu, 22 February 2024
Luxury all the way and...
Liked: What a beautiful hotel and the staff were amazing, they were so accommodating and polite, nothing a problem for them. The restaurant had absolutely amazing food and fantastic cocktails. Fantastic location in Melbourne.
Rhiannon Wed, 21 February 2024
Not worth the extra money.
Liked: Great location and very friendly staff. Beds and pillows were extremely comfortable. The room was clean when we checked in.
Disliked: It was extremely loud, we heard every single thing our neighbours did, from showering, coughing, to their alarms going off, it was all very loud. They also don’t have enough staff to clean all the rooms.