Liked: I am not sure it could be much better. The 3 story waterfall and zen garden creates a urban oasis. Relaxing and luxurious.

Fabulous

Good

Disliked: Paying for parking

What facility lacked ,awesome staff...

Liked: What the facility lacked , the friendly accommodating staff made up for it. Awesome buffet food for breakfast and best ever we have had. staff went over and above for in what it lacked. Beautiful surroundings. Great to see manager pitch in to help waitressstaff. Got a lot of freebies. Awesome location. Great room with a view. I am detailed oriented and I really never tip but tipped four ppl as they were worth it. We would def come back again .
Disliked: No microwave in room. Was out in the hallway with ice. Ice machines on three floors were not working so hubby had to go to each floor. Housekeeping had some non English speaking cleaners so they didn?t understand what I needed. Floor was never vacuumed and bathroom had hair pins under sink on floor. Several stains on walls. We were there for fire drills and sirens but they kept it minimal. Parking was expensive? Not sure yet what they charged me asi still haven?t gotten the bill. But parking sign said 32 for overnight stay.bed was hard and pillows extremely hard. Water bottles were overpriced.

Exceptional

Liked: Staff went out of their way to be helpful

Very good

Pleasant

Liked: The hotel was nice.
Disliked: The two beds were twin beds when they were suppose to be queen beds. They also charged 45 dollars for a couple grilled cheese sandwiches.

Exceptional

Fabulous

Superb