Grand Hotel Sunderland

Excellent stay will definitely go...

Liked: Swimming facilities were fab for the kids, really friendly and helpful staff

Superb rooms, great staff and...

Liked: Been here twice for work purposes now and blown away with what you get compared to chain brand hotels, proper sized rooms with actual furniture rather than hospital style bolted down fitted units, Great friendly staff and free parking - I wouldn't stay anywhere else if in the area! Keep up the good work guys.
Disliked: No issues at all!

Lovely friendly place

Liked: Everything was good

Very poor

Liked: Awful smell in room and when we complained they have had the problem before and we only received an apology
Disliked: Outdated, mould, dirty bathroom and drainage problems

Was ok

Liked: Property was lovely
Disliked: I didn't like the leisure facilities, a 14 year old not allowed to use the jacuzzi.i understand the sauna and steam room. Also no blind or net at the window in the room. People could look in

Superb

Liked: The hotel is located in a lovely area. The staff were all great and very warm to us

Pleasant

Our Easter tradition, our favourite...

Liked: The pool, the location
Disliked: Staff attitude in the pool could have been much better regarding my disabled son. I have sent a separate email communication explaining this which I am waiting for a reply on

Very good