Name: Grand Hotel Ocean City Oceanfront
Address: 2100 N. Baltimore Avenue, Ocean City, MD
Telephone: (888) 420-1647
Rating: 4.25

We had oceanfront and loved...

Overall it was a great...

Liked: It had a game room and pool for the kids to enjoy.
Disliked: Wish it offered a free breakfast and better mattresses.

Superb

Disappointing

Liked: The ocean view was nice. However, the hotel needs updating ASAP. Front desk staff and cleaning service were nice.
Disliked: The bar was a big disappointment. The bar was dirty, bar staff (3) at the time we were in there was less than communicative and not friendly at all. Couldn't have been more than 8 guests in the bar and the staff acted as if we were invisible. The big screen in the bar has a big round yellow burn mark directly in the middle of the screen. Electronic dart board (1) powered on but didn't work properly basically worthless and needs replaced. Pool table (1) needs replaced. No chalk for sticks, no cue ball. Again worthless. When you are paying the prices to have a little extra you expect all the extras to be working and functional. Called the front desk to have coffee brought up to the room 2+ hrs later it never happened, had to go down to the desk to get it. Power went out in the building which also meant no running water for us on the 11th floor for 3+ hours with no communication from staff, no updates. All in all it was a fairly clean place to lay your head at night but I wouldn't recommend or stay again at the prices they ask for.

Great time

Liked: Great location, food was fair

Always a beautiful view

Liked: I love that you have a view from every room used to be my favorite place to stay however, I don’t know whether it’s under ownership or not, but it has changed
Disliked: The people behind the desk are always very nice however, something has changed. I will definitely be looking for other places to stay.

Exceptional

Liked: Always so clean & comfortable. Perfect location on the boardwalk. So convenient having many options for food & things to do right inside the hotel. Love that it has an indoor & outdoor pool. Amazing views.
Disliked: Bathrooms are so small