Grand Hotel Melbourne Guest Reviews
Write a review
Write a review
Beng Fri, 25 April 2025
Next time we travel to...
Liked: Large room and bed very comfortable , Location is super convenient to travel around CBD and car park just in front of the hotel.
Disliked: None
Roisin Thu, 24 April 2025
Great stay in central Melbourne
Liked: The hotel is located is a great location. The staff were so lovely and friendly! Nice to see a bit of history in the building too!
Disliked: N/A
Jia Wed, 23 April 2025
Good
Sharraine Wed, 23 April 2025
Ideal location and a feeling...
Liked: From the minute we arrived, until the time our bill was finalised, we were cared for so beautifully by ALL staff - felt like we were friends really. Extremely welcoming. The room was spacious and everything was very clean. Loved the spa!
Disliked: The pillow......way too soft for my liking,,,,,,
Melissa Tue, 22 April 2025
Easy to get to places...
Liked: Lovely room
Tania Tue, 22 April 2025
Exceptional
Niamah Tue, 22 April 2025
Exceptional
Carol Mon, 21 April 2025
Superb
Von Sun, 20 April 2025
Exceptional
Jo Sun, 20 April 2025
I will not stay there...
Liked: Nothing
Disliked: I booked and paid for a Studio Apartment, upon arrival I was told I’d been upgraded to a bigger room . I had no choice in this . The room I was given was right on the railway tracks - when I complained I was told to close the window …….it was closed . When I finally had a chance to look at my booking I discovered that I had also lost the bath , which I booked for good reason . I had other commitments and didn’t get a chance to see the desk person that night . Next day I complained again , my “up grade” was really a down grade. Nothing they could do ! By the way the two rooms were the same size .