reasonable rate close to amenities

Liked: close to the trams and casino
Disliked: no upgrades since my last buddy 17yrs ago

Staying at the Grand is...

Liked: The studio apartment style accommodation is perfect for us, and the bed was deliciously comfortable. The staff are very friendly and competent, providing some lovely personal touches.

Wonderful, my wife wrote this...

Liked: The hotel is quirky, and that is a positive. Rooms were well appointed, and comfortable. The hotel in general was really lovely, loved the wide hallways to the rooms, “amazing”. The receptionist on arrival was informative and vivacious. Speaking with Denis on departure he was an absolute delight and very interesting.
Disliked: There was a couple of things, but I spoke to Management on departure and they were going to rectify the issues for the next customers. So I think only fair they get that opportunity, suffice to say I would stay there again.

Very good

Liked: Very attentive staff. Great location
Disliked: Train noise being located so close to the train lines

Superb

Exceptional

Liked: How nice to walk in & find a Card & chocolates! ThanxComfy roomy bed.....had a great nights sleep
Disliked: This is a tough question.....I did not dislike anything

brilliant

Liked: always comfy. brilliant shower
Disliked: nothing

Pleasure to stay there !

Liked: I loved the atmosphere & the lovely gentleman at the front desk & the sponge cake was a lovely gesture ! Thankyou Dennis !
Disliked: Nothing

Lovely staff. Beautiful hotel.

Liked: Beautiful hotel. Spacious and grand. Lovely accommodating staff.