Grand Hotel Dei Castelli

Wonderful experience. Definitely a must...

Liked: The old world Italian charm and views, Lovely restaurant and we had fantastic Martini’s The private beach was so charming.

Exceptional

Liked: Amazing hotel! Would recommend to anyone who is looking for an exceptional experience which is extraordinary.
Disliked: Everything was great!

Superb

Liked: The ambience and the staff is fantastic The outdoor pool is spectacular

Exceptional

Lovely! Wish we had stayed...

Liked: Beautiful location and absolutely fantastic pool/sea swimming area!

Loved the history and setting...

Liked: Hotel strategically located at top of the hills with amazing views from the room and the breakfast terrace. The room was spacious and the air conditioning worked perfectly during the day. Staff were outstanding; helpful and respectful. Taking the elevators to the shore and to the swimming area was amazing and provided a unique experience.
Disliked: Expected more varieties at breakfast as part of the buffet. You need to pay to get some items like egg omelette

All that beside, the property...

Liked: Breathtaking property, in the best location!
Disliked: So, this amazingly, breathtaking property needs some human touch, some care, some people oriented management and values. The entire services and property facilities and equipments (like the beds, mattresses, pillows…etc) felt like it was there just because it needs so be, like some Marked As Done tasks, so the experience itself had no warmth at all. The staff was acting with fear by the owner, telling us that this will be so upset if we stay at the terrace to have just a glass of prossco - so NO dinner - in our t shirts and shorts. The fear in the guy eyes was no words for me! Also, the staff had too few people on a shift, they were almost jogging to be on service, and being kind at the same time. And they were! The breakfast has nothing to do with the number of stars!

We liked the interior decoration...

Liked: A magnificent hotel with an interesting history, a wondeful place on the top of a hillabove the see. There is a convenient elevator that takes you down from the hotel grounds directly to the port. The restaurant terrace offers a magnificient view of the sea!

Review of Grand Hotel Dei...

Liked: Historic property. Fantastic bar and bar tender. Great views from restaurant. Convenient elevator to take you down to the street. Free parking for your car.
Disliked: 60 minutes from Cinque terre by train. You have to work around the train schedule.No bottled water in the room. You have to use a mini bar if you want water.Old hotel so property is pretty dated.