Name: Grand Harbor Resort
Address: 350 Bell Street, Dubuque, IA
Telephone: (888) 420-1641

Overpriced, Convenient, and Disappointing

Liked: Good location near a lot of restaurants and a lot of parking
Disliked: This hotel is likely one of the closest options to the Field of Dreams, a popular location for baseball tournaments. Given that, I was surprised by the lack of facilities to accommodate families traveling with coolers. There are probably around 200 rooms in total, and on the first day, only about 50 or 60 families seemed to be in town for the tournament—yet all the ice machines had already run out. That meant families with coolers were out of luck for days two, three, and four.Breakfast was very basic all three days, and unfortunately, the quality and taste left much to be desired. For the price we paid, I expected a better overall experience, including more thoughtful amenities and higher-quality food.As for the waterpark, it has definitely seen better days. In terms of age appropriateness, I’d say kids over 10 would likely find it boring. It includes just one big waterslide, a decently sized indoor playground area, and a small toddler splash zone. What surprised me most was the lack of food availability—there were no food options offered during our stay, yet the staff was very strict about not allowing outside food. It didn’t make sense to restrict guests from bringing their own food when the hotel had nothing to offer.

I would stay again.

Liked: My river view was great. The event center was very nice. Food at Tony Romas was very good but waiters seemed inexperienced and slow.
Disliked: Ice machines not working. ⁷

Pleasant

Exceptional

Liked: Beds were very comfy! Room was very nice and clean. Breakfast was amazing. Best I've had at a motel!

Passable

Liked: Nice rooms. Good location for museum and to downtown.
Disliked: Literally when I left early on Sunday morning the desk person was asleep at front desk. Also online it says there is room service and I called the number and was told very rudely that they don't do that.