Grand Fiesta Americana Chapultepec

Thanks so much, we will...

Liked: Location and beautiful hotel with wonderful staff.
Disliked: It’s perfect!

Exceptional

it was good over all

Liked: The only thing that i didnt like, that the Waitors at teh breakfast Area, when you ask them for Coffee or tea, there english is very average, and there was big delay and confusion in our orders, and at the end teh guy who came to us, he only knows one word in Englidh, (Tip not Included!) which I really didn't like .
Disliked: what i mentioned at the begining location cleanless

Exceptional service and lovely accommodations....

Liked: Very attractive lobby, restaurant and rooms. Excellent service all around, good food and cocktails. Exceptional assistance provided after my husband got ill, including sending a doctor, getting us all needed medications and keeping the room extra-clean.

Good

Very good

Exceptional

Very good

Liked: Good hotel for a short stay in CDMX. Room was very large and comfortable.

Excellent hotel next to Chapultepec...

Liked: We really enjoyed our stay at the Grand Fiesta Americana Chapultepec. We were at the Fiesta Club level and thus had free access to the Grand Lounge, which included excellent breakfast in the morning and drinks and canapees in the evening, and a great view of the city. Rooms were very clean and well appointed. There is a lot of traffic around the hotel but the rooms are well soundproofed. The people were super friendly and helpful. WiFi worked well. Access to elevators secured by key card. Great location across from the Chapultepec Park and Castle, and in walking distance to Polanco. Their restaurant Azures has outstanding modern Mexican cuisine and excellent service and ambience. Our pre-payment through Booking was accepted without any problems, and there were no billing issues. The other guests were mainly business people and well behaved. We will come back.
Disliked: I wish they would have a nice outdoor patio.