Grand Central Hotel Belfast Guest Reviews
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Write a review
Ellen Mon, 14 July 2025
Very good
Danny Sun, 13 July 2025
Exceptional
Mary Sun, 13 July 2025
Exceptional
Deborah Sun, 13 July 2025
Perfect spot for an overnight...
Liked: Observatory bar was a nice option for drinks and a light dinner.
Paul Sun, 13 July 2025
Ok, some disappointments
Liked: Location, view, friendliness of staff, concierge, Observatory lounge
Disliked: Seemed short staffed. Room wasn’t made up by 9pm (a couple of people showed up promptly when raised issue). Some laundry came back damp. Would take several attempts to get an answer calling reception.
Rita Sat, 12 July 2025
Once settled everything was superb.
Liked: A delicious breakfast in nice surroundings. The hotel was in a great location with ease to get anywhere.
Disliked: I thought reception could have helped more with luggage especially as the room keys didn’t work and we had to go back down for them to be recalibrated. If we had been younger it wouldn’t have mattered but being in our 80’s it was difficult.
Joanne Sat, 12 July 2025
Exceptional
Liked: Location
Mary Fri, 11 July 2025
Location great, some staff not...
Liked: Location and the breakfast was great. The observatory bar is superb.
Disliked: We went to a bar in Belfast and arrived back at the hotel main doors at 3am. There was lots of drunk groups of men streaming down past the hotel, towards the town. They were menacing and I really just wanted into the hotel, but all of the doors were shut.After 20 minutes of being hassled by drunks, 2 members of staff came out of the bathroom and admitted that they had locked all the doors.This really ruined our stay.
Donnchadh Fri, 11 July 2025
Exceptional
Siobhan Wed, 9 July 2025
Terrible experience, would not recommend
Liked: Nothing
Disliked: Would not recommend this hotel. Security disappears at night and the doors are not secured so anybody can walk in off the street- did not feel safe.Also ordered food to the hotel and it was left at the front reception, however the front of house staff ‘gave it to another guest’ so we were robbed of £60 worth of food. I wrote a complaint but never received a reply. Shocking for a 5 star hotel!