Smashing time!

Liked: Excellent hygiene standards which is appreciated everytime. Staff were very helpful and friendly and we were given an upgrade which is always a bonus .
Disliked: Prices at the bar were a little pricey but was a great view!

Exceptional

Overall pleasent.

Liked: The location, room size and decor are perfect. Staff were very helpful, friendly and polite. We loved our dinner in seahorse and our farewell drinks in the observatory.
Disliked: There was a hole in the floor by the bathroom door. The sink was dirty. The shower support bar was broken. The service information in to room wasn't very clear ie room service, drinks list and when drinks/food were available to order. Delivery of service £10 is extortionate. We would have ordered many times if this was not the case. There was no fridge and not even a bottle of water. The duvet was too heavy. The room was freezing. The air-conditioning wouldn't change to warm to room even though we continually put the temperature up on the panel. So we were to hot in the bed and too cold out of it. The aircon gave my guests and I a sore throat.

Very good

Liked: Rooms & hotel very clean & modern
Disliked: We went the the roof bar and were offered seats with no view. Little over priced

Exceptional

Very good

Exceptional

Superb

Superb