Grand Beach Hotel Surfside West Guest Reviews
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Write a review
Ruth Tue, 19 August 2025
Good
Liked: Excellent location and amenities.
Disliked: Mattresses need to be changed and cleaning needs to be improved.
Nancy Sun, 17 August 2025
It was fine. Not my...
Liked: Ability to use services at hotel on beach side
Disliked: Pool was kinda yucky and bed not so comfortable. Pillows too bulky and poofy.
Anonymous Thu, 14 August 2025
Exceptional
Esther Wed, 13 August 2025
Exceptional
Zucker Tue, 8 July 2025
Exceptional
Alysa Mon, 7 July 2025
Exceptional
Samuel Sun, 15 June 2025
Beautiful Hotel Great Staff and...
Liked: Did not eat at the Hotel.
Disliked: The front desk, Suoer Nice and very PROFESSIONAL.Can't wait to go back.
Zucker Sat, 7 June 2025
Exceptional
Lina Wed, 4 June 2025
Very disappointed
Liked: We love the area - stayed several times but I was never so disappointed!!
Disliked: Very disappointed- staff were not very accommodating at the beginning- things in room were broken - no staff at reception when arrived at west-we crossed with our luggage’s -unacceptable to receive clients that way after a long travelling day -and no one was helpfulEveryone looked bothered!! No sense of remorse .. Melissa night manager was helpful after several complaints!! Very disappointed Beach attendants are amazing - so sweet -Ronald and his colleagues !!
Ana Sat, 31 May 2025
Exceptional