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Gran Meliá Fenix

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Gran Meliá Fenix, 2 Hermosilla, Madrid
Area: Prado - Museum - Gran Via
(Map)
4.4
HOTEL RATING: 
EXCELLENT
4.4 out of 5 (406 Ratings)
2.5 miles Santiago Bernabéu Stadium
v11 mins driving
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Hotel Description
The Hotel Fénix Gran Meliá - The Leading Hotels of the World is a luxurious hotel located next to Plaza de Colón in the Salamanca district of Madrid. It features elegant rooms and free Wi-Fi. The spacious bedrooms at the Hotel Fénix Gran Meliá - The Leading Hotels of the World feature classic English-style décor. All rooms have a flat-screen TV iPod station pillow menu bathrobes and slippers. Facilities at the Hotel Fénix Gran Meliá - The Leading Hotels of the World include the Aduana Restaurant and Fenix Cocktail Bar. In summer dinner can be served on the terrace in Plaza Colón. The Hotel Fénix Gran Meliá - The Leading Hotels of the World has a fitness center and also offers services including a butler and secretary services. The Gran Meliá Fénix - The Leading Hotels of the World is less than 984 feet from Colón Metro station and is next to Madrid's Hard Rock Café. The city center Gran Via and the Prado and Reina Sofia Museums are within 20 minutes' walk from the hotel. Santiago Bernabeu football stadium is 35 minutes' walk away.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
r
Pets Allowed
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` Wheelchair accessible
` On-site parking
` mini bar
` telephone
` kitchenware
` blackout curtains
` 24-hour security
` Concierge services
` Doorman
` Family Rooms
` Free Wi-Fi
` Hair/Beauty Salon
` Massage services
` Restaurant(s)
` Daily Housekeeping
` English
` French
` German
` Italian
` Spanish
` Non-Smoking Rooms Available
` Slippers
` Parking Available
` taxi service
` Electric vehicle charging station
` Sofa
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Hand sanitizer in guest accommodation and key areas
` Access to health care professionals
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Ticket services
` Contactless check-in/out
` Food delivery
` balcony/terrace
` Car rental available
` CCTV security in common areas
` Currency exchange service
` Daily disinfection
` Entertainment services
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Soundproof rooms available
` Spa services
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Desk/workspace available
` Professional cleaning services
` Allergy-free rooms available
` Cleaning products available
` Room service available
` DVD/CD/Blu-ray player
` Airport shuttle (charges may apply)
` Bicycle rental (charges may apply)
` Parking available (charges may apply)
` Shuttle service (charges may apply)
` Valet parking (charges may apply)

Gran Meliá Fenix Guest Reviews

Overall Average Score: 
Excellent (4.4 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Bader Sat, 26 July 2025

Exceptional

4.5

Wonderful - 4.5 out of 5

Fernando Wed, 23 July 2025

Excellent

Liked: Everything was great! Thanks
Disliked: None

5

Exceptional - 5.0 out of 5

Emmanuel Mon, 14 July 2025

Exceptional

5

Exceptional - 5.0 out of 5

Ahmad Sun, 13 July 2025

Exceptional

4.5

Wonderful - 4.5 out of 5

Mehmet Sat, 12 July 2025

Nice location and neighborhood, close...

Liked: Location is great for shopping. Hotel is big and comfortable. Elevators are practical. Staff is smiling and helpful.Our room was upgraded even though we didn't tell anything. Food in the Balmoral restaurant was delicious. Sound isolation from the street is very good. Underground is very near. There are very good restaurants close to the hotel.
Disliked: Breakfast has a lot of varieties, but a little bit boring if you are staying 3-4 days. Everyday the same hot buffet.Sound isolation between the floors is not very good. Bathroom is small but practical, not a big problem.

3.5

Good - 3.5 out of 5

Johan Mon, 7 July 2025

Too expensive for an outdated...

Liked: Great location and friendly staff. Clean. A/C was working well
Disliked: Old building, old rooms with completely outdated bathroom. Extremely expensive for what it is

4

Very Good - 4.0 out of 5

Askanaz Fri, 27 June 2025

Very good

Liked: Same old good Melia with best surroundings and easy walking access to all major places - Barrio Salamanka, Prado, Retiro and others + shopping disctirct around
Disliked: Food preparation was terrible, no idea, whats the reason (maybe summertime and temporary cooks, no idea), any hot meal was bad.I'd also mention problems with any topic or inquiry understanding + maybe language problems + slow moving of some personnel. Performance also need to be imporved.

5

Exceptional - 5.0 out of 5

Gregory Thu, 26 June 2025

Exceptional

5

Exceptional - 5.0 out of 5

Ruben Thu, 26 June 2025

Exceptional

5

Exceptional - 5.0 out of 5

Brett Tue, 10 June 2025

Exceptional

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Gran Meliá Fenix 2 Hermosilla, Madrid