Gran Meliá Fenix Guest Reviews
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Write a review
Bader Sat, 26 July 2025
Exceptional
Fernando Wed, 23 July 2025
Excellent
Liked: Everything was great! Thanks
Disliked: None
Emmanuel Mon, 14 July 2025
Exceptional
Ahmad Sun, 13 July 2025
Exceptional
Mehmet Sat, 12 July 2025
Nice location and neighborhood, close...
Liked: Location is great for shopping. Hotel is big and comfortable. Elevators are practical. Staff is smiling and helpful.Our room was upgraded even though we didn't tell anything. Food in the Balmoral restaurant was delicious. Sound isolation from the street is very good. Underground is very near. There are very good restaurants close to the hotel.
Disliked: Breakfast has a lot of varieties, but a little bit boring if you are staying 3-4 days. Everyday the same hot buffet.Sound isolation between the floors is not very good. Bathroom is small but practical, not a big problem.
Johan Mon, 7 July 2025
Too expensive for an outdated...
Liked: Great location and friendly staff. Clean. A/C was working well
Disliked: Old building, old rooms with completely outdated bathroom. Extremely expensive for what it is
Askanaz Fri, 27 June 2025
Very good
Liked: Same old good Melia with best surroundings and easy walking access to all major places - Barrio Salamanka, Prado, Retiro and others + shopping disctirct around
Disliked: Food preparation was terrible, no idea, whats the reason (maybe summertime and temporary cooks, no idea), any hot meal was bad.I'd also mention problems with any topic or inquiry understanding + maybe language problems + slow moving of some personnel. Performance also need to be imporved.
Gregory Thu, 26 June 2025
Exceptional
Ruben Thu, 26 June 2025
Exceptional
Brett Tue, 10 June 2025
Exceptional