Very good

Very pleasant stay

Liked: Breakfast was good. Housekeeping was excellent. Staff were friendly
Disliked: Bed linen quality could be better.

Gorgeous hotel, great staff, but...

Liked: Stunningly beautiful building well located in the Centro Historico.Very attentive staff. Lovely terrace with a delicious breakfast buffet.
Disliked: The biggest issue is not within the hotel’s control. I chose a room with a view of the Zocalo.While stunning, this also resulted in a much noisier than anticipated room as there was overnight work/construction being done in the central plaza.There was also a drumming group on the plaza most nights until 10-11 pm.

Exceptional

Liked: Great location. Historic vibe.

We had one of the...

Liked: This hotel is right on the main plaza of Mexico City and could not be better for our tourism purposes. The room was on the other side of the plaza, so quiet (after 8 p.m. -- much music, mostly enjoyable, before that. View from room was nothing to write home about, but all we had to do was go up up floor to terrace for amazing view of plaza (and great meals and drinks). Room service was awesome, all the staff as well/
Disliked: A little more light maybe, but actually everything was wonderful.

Great location.

Liked: Great location for exploring the historic area of the city.

Exceptional

Best in town

Liked: Location Location
Disliked: Beds to soft

Beautiful hotel, wonderful staff, great...

Liked: Beautiful hotel and staff was wonderful from beginning to end. The breakfast was fabulous.
Disliked: The location on the Zocalo made it difficult for drivers to access. There are also a lot of steps to ascend in getting into the hotel from the street. This makes it difficult for older folks or people with mobility issues.